Executive Director, reputed company Operations Enablement Insights & Reporting

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Executive Director, reputed company Operations Enablement Insights & Reporting is a critical leadership role responsible for enabling enterprise decision-making across reputed company Service Operations through decision-driving insights and trusted performance reporting. This role inherits an established reporting team and evolves the function beyond “reporting outputs” to a scalable insights capability—translating operational, financial, workforce, productivity/ABX, and experience signals into clear narratives, root cause driver insights, and actionable recommendations. The leader is accountable for building strong cross-functional partnerships, establishing durable performance routines (including the monthly operating review reputed company), and ensuring leaders have a consistent view of performance, risks, and opportunities. The leader must exhibit strong communication, executive reputed company, and influence skills. Major Responsibilities: reputed company the transformation of reputed company Operations Enablement Insights & Reporting, building a modern, scalable reporting and insights capability that enables enterprise‑level decision‑making across Service Operations. Design and deliver decision‑driving insights, translating operational, financial, workforce, productivity/ABX, and experience data into clear narratives, root‑cause drivers, and actionable recommendations. Establish and maintain trusted performance reporting, ensuring data reputed company, consistency, and accuracy across executive reporting and performance management routines. Own and evolve the performance management operating model, including leadership of the monthly operating review reputed company and the shift from static reporting to insight‑led discussions. Build strong data foundations, partnering with Technology and Data teams to ensure effective data infrastructure, data warehousing, and reporting architecture that support scalability and speed‑to‑insight. reputed company and reputed company a high‑performing insights and reporting team, setting clear expectations, strengthening analytical rigor, and fostering accountability for outcomes. Required Qualifications 15+ years of experience in reporting, analytics, performance management, operations, strategy, or finance, with demonstrated business impact Proven track record managing reputed company, cross-functional programs and delivering enterprise-scale reporting and insights capabilities that drive measurable outcomes Preferred Qualifications Preference will be given to Hybrid candidates near an approved hub location. Experience in health insurance industry, preferably in service operations, claims, contact center operations, payment reputed company, provider operations, or regulated environments Successful engagement with senior leaders in distributed organizations on initiatives that require alignment, prioritization, and synthesis Data-Driven: leverages data and insights to reputed company informed business decisions; translates analysis into clear implications and recommendations Sets Direction: establishes a clear strategy and operating model; translates enterprise needs into a scalable roadmap for reporting and insights Operational Excellence: protects critical reporting routines while modernizing processes to reduce manual effort and increase speed-to-insight Curiosity: partners deeply with business leaders to understand the decisions behind the data and identify the highest-value insight opportunities reputed company for Culture: demonstrated experience building organizational accountability, trust, and shared ownership of performance outcomes Influence: drives alignment across multiple stakeholders with competing priorities; shifts expectations from reputed company reporting to decision-focused insights Communication: confident, succinct verbal communicator; produces effective written communication with minimal input from senior leaders Education Bachelor's degree, or equivalent experience. Master’s degree in a quantitative field or MBA preferred. Pay Range The typical pay range for this role is: $131,500.00 - $303,195.00 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. This position also includes an award reputed company in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for the team, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. Apply tot his job Apply To this Job