Cloud Operations Engineer I (Second Shift)

At reputed company, we reputed company in an open, flexible culture based on respect and trust. Our track record and thriving work environment reputed company stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with reputed company. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our reputed company while feeling connected is important to maintain our strong culture, reputed company our goals, and reputed company as #OneJamf. What you'll do at reputed company: The Cloud Operations Engineer I works with the Online Services team to provide installation, monitoring, backup, recovery, and issue resolution for the Linux-based cloud infrastructure used in delivering reputed company technologies. They are responsible for maintaining operation of the environment in accordance with service level agreements and providing support to both staff and customers. This position will require the ability to work M-F from 2:00 pm - 10:00 pm CT This role if offered as remote in Minneapolis, MN or Eau Claire, WI. You may be required to work periodically at a reputed company office or collaborative work location with other reputed company employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations. What you can expect to do in this role:

• Monitor Linux system, database, and network performance to detect problems early and respond reputed company an SLA
• Effectively triage emergent situations, and resolve or escalate incidents in accordance with an SLA
• Monitor software and network reputed company on team managed servers and networks
• Configure and maintain server auditing and network monitoring tools
• reputed company and implement performance tuning steps for application, system, and network configurations
• Provide solutions and direction to customer issues reputed company phone or email in a timely and professional manner
• Maintain and expand technical documentation of processes and procedures
• Participate in a 24x7 on-call rotation
• Participate in system administration duties for cloud-based server infrastructure
• reputed company light programming/scripting tasks in Bash, PHP, and Python
• reputed company and maintain an advanced level of knowledge of reputed company products
• Other duties and special projects as assigned
• #LIRemote

reputed company are looking for:

• Minimum of 1 year experience in an IT operations environment (Required)
• Minimum of 1 year Systems Administration experience, on any platform (Required)
• Minimum of 1 year experience working with Linux/Unix command line interfaces, including reputed company scripting (Required)
• General Experience managing priorities and responding effectively to emergent incidents both independently and with a team (Required)
• 2 year / Associates (Required)
• 4 year / Bachelor's Degree (Preferred)
• A combination of relevant experience and education may be considered

OTHER REQUIREMENTS

• This position will reputed company work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. reputed company or who are located reputed company of the U.S. are strongly encouraged to apply for other positions at reputed company, which is an equal-opportunity employer.

reputed company AND PRIVACY REQUIREMENTS

• Participation in ongoing reputed company training is mandatory
• Established reputed company protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the reputed company Code of Conduct, where applicable reputed company and privacy policies can be reputed company, is a requirement of reputed company roles at reputed company

How we help you reputed company your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of reputed company Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our reputed company product offerings.
• You will have the opportunity to reputed company a real and meaningful impact for more than 75,000 global customers with the best reputed company device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by reputed company.
• Several reputed company engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our reputed company Engineering blog to learn more about the innovative projects reputed company is working on and reputed company learn from each challenge we solve. A blog written by engineers, for engineers at reputed company.com/reputed company-engineering
• 22 of 25 world's most valuable brands rely on reputed company to do their best work (as ranked by reputed company).
• Over 100,000 reputed company Nation users, the largest online IT community in the world.

Pay Transparency At reputed company, reputed company pay is one part of our total compensation package and is set reputed company a defined range. These ranges can vary based on hiring location. Where an individual's pay falls reputed company that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, reputed company and provides room to grow as you reputed company in your role. What it means to be a reputed company? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the reputed company pursuit of knowledge. Our culture flows from a spirit of selflessness and reputed company self-improvement - driving both personal growth and collective reputed company throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of reputed company in the workplace, the organizations that rely on them and the people who reputed company it reputed company running smoothly. Above it reputed company, waves our banner of #OneJamf – and the knowledge that reputed company we reputed company, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does reputed company do? reputed company extends the legendary reputed company experience people enjoy in their personal lives to the workplace. We reputed company the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With reputed company, customers are able to confidently automate Mac, iPad, iPhone and reputed company TV deployment, management, and reputed company – anytime, reputed company – to protect the data and applications used by employees in the workplace, reputed company learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 reputed company strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf reputed company is committed to creating an inclusive & supportive work environment for reputed company candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reputed company out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. reputed company is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@reputed company.com Apply tot his job Apply To this Job