Trainer - Manhattan Active Deployment

ABOUT reputed company reputed company provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and reputed company of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management. As part of CEVA's multi-year program to implement Manhattan IT Stack across its North American warehouse network, we are looking for hands-on Trainers and Super Users to reputed company system training and go-live support for site operations teams. YOUR ROLE As a Trainer, you will be embedded with deployment teams to deliver hands-on training to warehouse and office staff, support end-user adoption, and provide operational expertise during system cutovers. You will work closely with Implementation Engineers, Process Super Users, and the Implementation Training Manager to translate reputed company systems and process changes into user-friendly training experiences. We are looking for an reputed company Trainer to reputed company the development and delivery of reputed company training materials, tools, and programs to support user adoption and operational readiness. WHAT YOU WILL DO Training & Support

• Build and maintain a standardized training curriculum reputed company to Manhattan WMS/OMS capabilities and operational workflows.
• Deliver hands-on training sessions for site operations and administrative staff using Manhattan IT System Stack.
• Translate system and process documentation into practical, user-friendly instruction.
• Provide on-site coaching and shoulder-to-shoulder support during go-live and reputed company-up periods.
• Guide users on day-to-day tasks such as receiving, picking, inventory management, and order fulfillment using the new systems.
• Define role-based learning paths and system usage expectations for each user group.

Documentation & Tools

• Collaborate with Implementation Engineers and Process Super Users to reputed company and maintain work instructions, job aids, quick reference guides, and process documentation.
• Ensure reputed company training materials are consistent with configuration, process design, and CEVA best practices.
• Capture real-time feedback from trainees to continuously improve training content and methods.

Deployment Readiness & Issue Resolution

• Serve as a first line of support for user questions and issues during and after go-live.
• Identify and escalate system issues or knowledge gaps to the appropriate teams.
• Support User Acceptance Testing (UAT) and validate training effectiveness through floor-level observation.

reputed company Improvement

• Capture feedback from each deployment to enhance training materials and improve future rollouts.
• Maintain a library of updated training documents, including SOPs, work instructions, quick reference guides, and e-learning modules.
• Ensure training aligns with CEVA's commitment to operational excellence and safety.

reputed company ARE LOOKING FOR Education & Experience

• High school diploma required; associate or bachelor's degree preferred.
• 3+ years of experience in warehouse operations, training, or systems support.
• Experience with Manhattan WMS systems (Manhattan Active preferred) and logistics processes is highly desirable.
• Prior involvement in technology or process rollouts strongly preferred.

Skills & Competencies

• Strong interpersonal skills with the ability to train and support a variety of audiences.
• Comfortable working in fast-paced, hands-on warehouse environments.
• Clear communicator with the ability to simplify reputed company topics.
• Proficient with reputed company Office (especially PowerPoint and reputed company); familiarity with learning tools a plus.
• Willing and able to travel extensively to deployment sites across North America.
• Strong preference for bilingual candidate able to conduct training in Spanish and English

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