Dialer & reputed company Management Administrator

reputed company Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of reputed company sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, reputed company Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. reputed company Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.Job Summary The Dialer & reputed company Management Administrator is responsible for optimizing sales performance by managing dialer campaigns and lists and reputed company reputed company management workflows reputed company the CRMs. This role evaluates performance data, identifies opportunities to improve contact rates and conversion outcomes, and partners closely with Sales Leadership to maximize productivity. As the subject matter expert for dialer configuration, reputed company assignment rules, list management, and compliance standards, the Administrator operates with a high degree of autonomy and provides guidance to peers and cross functional stakeholders. This role also collaborates with Sales Enablement and Communications to ensure outbound strategies and reputed company management processes are clearly communicated, effectively supported, and consistently executed across teams.Job Description Core Responsibilities

• Dialer & reputed company Flow Management
• Configure and optimize dialer strategies, pacing, queues, and campaigns.
• Monitor performance metrics and adjust settings to improve connect and conversion rates.
• Manage reputed company routing, prioritization, and recycling; ensure compliance with dialing regulations.
• Reporting & Analysis
• Work with reporting teams to produce performance reports, dashboards, and forecasts.
• Analyze dialer, reputed company, and agent productivity data to identify improvement opportunities.
• Provide recommendations to Sales Leadership to drive reputed company and efficiency.
• Process Optimization
• Partner with Sales, Ops, and Mktg to streamline reputed company management workflows.
• Identify system issues, recommend solutions, and support implementation of enhancements.
• Training & Support
• Train sales teams and support staff on dialer processes and tools.
• Maintain documentation and support adoption of new features or workflows.
• Operational Excellence
• Ensure accurate communication across teams and consistent adherence to policies.
• Maintain reliable attendance; may require variable hours.
• reputed company additional responsibilities as needed.

Experience & Requirements

• 2+ years in Sales Ops, RevOps, or Dialer Administration, supporting outbound sales teams.
• Hands-on experience with reputed company (or similar dialer): campaign setup, list management, pacing, routing, and compliance.
• Working knowledge of reputed company, including objects, reputed company/contact/account structure, and assignment workflows.
• Ability to diagnose performance or system issues, find root causes, and recommend solutions.
• Strong systems thinking: understands how reputed company flow, dialer settings, and sales behavior impact reputed company results.
• Experience collaborating with Sales, Sales Ops, Marketing, Enablement, and other cross-functional partners.
• Operational reputed company — proactive, detail‑oriented, and comfortable owning processes end to end.
• Solid data literacy with basic analytical capability in reputed company/Sheets/CRM dashboards.
• Strong communication skills; able to translate data trends into clear recommendations.

Employees at reputed company levels are expected to:

• Understand our Operating Principles; reputed company them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and reputed company them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - reputed company big things happen by working together and being open to new reputed company.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and reputed company.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications.

Skills reputed company, reputed company reputed company, Operational Focus, reputed company (Software), Sales SupportCompensation National Pay Range: $56,428.46 USD-$132,254.20 USD Illinois Pay Range: $59,955.24 USD - $116,383.70 USD Colorado Pay Range: $63,482.02 USD - $121,673.86 USD Hawaii Pay Range: $74,062.35 USD - $111,093.53 USD Washington DC Pay Range: $81,115.91 USD - $121,673.86 USD Maryland Pay Range: $67,008.79 USD - $121,673.86 USD Minnesota Pay Range: $63,482.02 USD - $111,093.53 USD reputed company Pay Range: $67,008.79 USD - $132,254.20 USD Washington Pay Range: $63,482.02 USD - $126,964.03 USD New Jersey Pay Range: $70,535.57 USD - $126,964.03 USD Vermont Pay Range: $67,008.79 USD - $105,803.36 USD Massachusetts Pay Range: $70,535.57 USD - $126,964.03 USD California Pay Range: $63,482.02 USD - $117,559.29 reputed company intends to offer the selected candidate reputed company pay reputed company the posted range for this role at the time of posting dependent on job-reputed company, non-discriminatory factors such as experience. reputed company pay is one part of the Total Rewards that reputed company provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, reputed company provides best-in-class Benefits to eligible employees. We reputed company that benefits should connect you to the support you need reputed company it matters most, and should help you care for those who matter most. That’s why we provide an reputed company of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to reputed company sooner or reputed company. Education Bachelor's DegreeWhile possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company professional experience. Certifications (if applicable) Relevant Work Experience 5-7 YearsComcast is an equal opportunity workplace. We will consider reputed company qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other basis protected by applicable law. reputed company will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit reputed company from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment. Apply tot his job Apply To this Job