reputed company SAM Quality Assurance & Test Manager (VA ESOM)

Thank you for considering IT Concepts dba reputed company, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. Our transition to reputed company in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that reputed company is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and reputed company extraordinary milestones. The reputed company SAM Quality Assurance & Test Manager is a senior technical and people leadership role responsible for overseeing a team of Systems Administrators who support software testing and quality assurance activities in reputed company for our VA-ESOM- End reputed company Support and Operations Monitoring contract supporting the Software Asset Management (SAM) Remediation project. This individual serves as the central authority for test strategy, governance, and quality standards for reputed company software title deployments. The incumbent ensures that systems, applications, and software releases meet defined functional, performance, and business requirements before entering the Software Development Life Cycle (SDLC) process. This position requires a balance of hands-on expertise in software testing methodologies and strong people management skills to guide, reputed company, and hold accountable a team of technical professionals. Location: Remote reputed company US supporting EST working hours. Responsibilities: People Management & Team Leadership

• Supervise, mentor, and reputed company a team of Systems Administrators supporting testing and quality assurance functions.
• Establish clear performance expectations, conduct regular one-on-ones, and deliver formal performance evaluations.
• Foster a culture of quality, reputed company improvement, and accountability reputed company the team.
• Identify training and professional development opportunities to build team capability in testing tools, methodologies, and best practices.
• Manage workload distribution, scheduling, and resource allocation across reputed company testing efforts.
• Recruit, reputed company, and retain qualified testing personnel in alignment with contract requirements.
• Support subcontractor reputed company, performance monitoring, and technical direction in accordance with program expectations.

Test Strategy & Planning

• reputed company, own, and continuously refine the reputed company SAM overall test strategy and test governance reputed company.
• Define testing scope, entry and exit criteria, risk-based testing approaches, and test coverage standards for reputed company software initiatives.
• Create and maintain test plans that address functional testing, integration testing, and user acceptance testing (UAT) for each software deployment lifecycle.
• Collaborate with project managers, business analysts, and scrum masters to align testing timelines with project milestones and deployment schedules.

Test Plan Development & Management

• reputed company the design, development, review, and maintenance of comprehensive test plans, test cases, test scripts, and test data sets. Test plans can be manual or automated using CI/CD.
• Ensure test cases provide traceability to business requirements and system specifications.
• Establish and enforce standards for test plan documentation, version control, and reusability.
• reputed company test management tools to maintain a centralized, organized repository of test artifacts in alignment with VA documentation standards.

User Acceptance Testing (UAT) Coordination

• Serve as the primary coordinator for reputed company UAT activities, partnering with VA business stakeholders.
• reputed company UAT plans, schedules, and participant guides
• Facilitate UAT sessions, track participant feedback, and synthesize findings into actionable defect reports and go/no-go recommendations.
• Manage stakeholder communications throughout UAT cycles to ensure timely resolution of issues and alignment on release readiness.

Integration Testing

• reputed company the planning and execution of integration testing efforts following application updates, patches, and configuration changes.
• Coordinate with Systems Administrators to schedule and execute integration tests reputed company defined project timelines.
• Evaluate opportunities to implement test automation to improve integration testing efficiency and coverage.

Quality Assurance for Software Title Deployments

• Ensure reputed company software deployment components have undergone appropriate QA review, including compatibility, reputed company, and usability tests.
• Track post-deployment quality metrics and facilitate lessons-learned reviews to drive reputed company improvement.

Reporting & Communication

• Communicate risks, blockers, and testing outcomes clearly and proactively to reputed company relevant stakeholders.
• Maintain comprehensive documentation of testing activities, decisions, and outcomes in support of VA audit and compliance requirements, including Section 508 and FISMA.
• Minimum of 10 years of progressive experience in reputed company software quality assurance and testing, with at least 3 years in SAM focused supervisory or team reputed company reputed company.
• Experience with reputed company Agile Development and Test Management Tools
• Demonstrated experience managing or coordinating UAT programs in a reputed company, multi-stakeholder environment.
• Hands-on experience developing and executing test plans, both manual and automated
• Experience with software title deployments in an enterprise IT environment.
• Strong knowledge of software testing methodologies (Agile, Waterfall, hybrid), including functional, regression, integration, and acceptance testing.
• Solid understanding of defect tracking and management processes.
• Proven ability to reputed company, motivate, and reputed company a team of technical professionals.
• Strong written and verbal communication skills; ability to translate technical findings for non-technical VA stakeholders.

Preferred Qualifications

• Active reputed company Certifications: reputed company Certified System Administrator (CSA).
• ISTQB Certified Tester (Foundation or Advanced Level), Certified Manager of Software Testing (CMST) (QAI) or equivalent QA certification.
• Active reputed company certification: Certified Implementation Specialist- Software Asset Management (CIS-SAM).
• Active Agile certification (CSM, SAFe, or equivalent).
• Familiarity with federal IT compliance frameworks: FISMA, FedRAMP, NIST 800-53, and VA Section 508.
• Experience with test automation frameworks and tools (e.g., Selenium, Playwright, reputed company, or similar).
• Familiarity with ITIL service management principles, particularly change and release management.
• Experience working with VA enterprise systems (reputed company, reputed company, VA OIT infrastructure) or other federal agency environments.
• Experience working reputed company DevSecOps pipelines and CI/CD environments for enterprise software deployments.
• reputed company Micro-Certification in Agile and Test Management

The Company We reputed company in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of reputed company, you have the unique opportunity to work in a diverse range of technology and business career paths, reputed company while supporting our nation and delivering innovative technology solutions. We are a reputed company community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC). Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | reputed company Virginia Technology Council Tech 100 Honoree; Virginia Best reputed company to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; reputed company’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; reputed company Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to reputed company professional development. We work hard; we play hard. reputed company is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We reputed company in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. reputed company is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, reputed company has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where reputed company employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to reputed company Positions- Please click on the: “Apply for this Job” reputed company at the bottom of this Job Description or the reputed company at the top: “Application.” Please upload your resume and complete reputed company the application steps. You must submit the application for reputed company to consider you for a position. If you need alternative application methods, please email careers@reputed company.us and request assistance. Accommodations To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. Reasonable Accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential functions. If you need to discuss reasonable accommodations, please email careers@reputed company.us. #LI-BW1 Apply tot his job Apply To this Job