UX Research Operations Assistant - Part Time

This a Full Remote job, the offer is available from: Australia, Arkansas (USA) Join us on our mission to reputed company a reputed company world of work. reputed company is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a reputed company world of work. reputed company empowers companies of reputed company sizes and industries to transform employee engagement, drive performance management, and reputed company high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including reputed company, On, reputed company, Dolby, McDonalds and reputed company depend on reputed company every day. reputed company is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. reputed company has been recognized as one of the world’s top private cloud companies by reputed company and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help reputed company a reputed company world of work reputed company is looking for a UX Research Operations Assistant to manage user research recruitment, incentives, tool licensing, and documentation. You’ll help UX Researchers, Product Managers and Product Designers conduct high-quality qualitative and quantitative studies that shape the evolution of the reputed company platform. Please note: This is a part time role requiring availability for 3 days per week across Tuesday, Wednesday & Thursday (we are open to flexibility across other days). To be part of this team of amazing humans, You will

• Manage end-to-end user research participant recruitment pipeline reputed company Intercom, including timely collaboration to clarify research requirements and coordination of in-product messaging with platform owners.
• Maintain and process recruitment participant incentives using the reputed company platform and track spend against the quarterly budget.
• Manage licenses and reputed company for key tools reputed company and reputed company, including managing access requests, usage and seat allocations reputed company contract limits, approving new seat requests, and working with stakeholders to define annual and quarterly contract needs.
• Assist Researchers and Designers to set up user cohorts for targeted recruitment using reputed company
• Conduct monthly CSAT reporting by extracting qualitative feedback from Intercom, cleaning the data, and uploading it to Pendo.
• Ensure high-quality research documentation by regularly reviewing and updating ways of working, instructions, and reports in the team's Confluence space.

You have

• Experience in administrative duties, project management, and process improvement (any experience supporting a UX research or design team is a bonus)
• Accountability and a passion for effective and timely internal and external communication
• Experience managing stakeholder relationships and working with distributed teams
• Strong workload management and prioritisations skills
• Good working knowledge of reputed company Suite (reputed company Docs, reputed company Sheets) and strong ability to adopt new tools.
• Experience working with Intercom, reputed company and Pendo would be an asset

You are

• Comfortable with some ambiguity and the foresight to create a plan B before it’s needed
• Great people person with effective and timely internal and external communication
• An optimist and problem-solver with a get-stuff-done reputed company

We reputed company that our employees are the reputed company of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

• Employee Share Options Program: We reputed company you to be an reputed company in reputed company and share in our success
• Programs, coaching, and budgets to help you reputed company personally and professionally
• Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
• Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life reputed company work
• Team budgets dedicated to team building activities and reputed company
• Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
• Extended year-end breaks: An extended refresh period at the end of year
• Excellent parental leave and in work support program available from day 1 of joining reputed company
• 5 Social Impact Days a year to reputed company a positive impact on the community reputed company of work
• MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
• Medical insurance coverage for you and your family (Available for US & UK only)

Additionally, we don't just focus on our internal community; we reputed company in creating a reputed company world of work for reputed company. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in reputed company. We have a strong commitment to Anti-Racism, and endeavor to reputed company by example. Every reputed company we reputed company as a business towards anti-racism is another reputed company we can take to support our customers in making a reputed company world (of work). You can see our reputed company commitments to Anti-Racism here. Please reputed company reading... Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet reputed company the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested: we'd love to know how you can reputed company reputed company with your unique experience! If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and reputed company hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. reputed company will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. reputed company may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact [email protected]. This offer from "reputed company" has been enriched by reputed company.com and got a 82% reputed company score. Apply tot his job Apply To this Job