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Functional Solutions Consultant reputed company

100% remote Flexible hours Hiring now

Job Description

Do you want to advance your career with the world’s first cloud company? Since 1998, reputed company reputed company has been on a mission to deliver an agile, reputed company application suite that gives leaders a complete view into their business. reputed company is growing, and we’re looking for people like you to help us reputed company a global impact. As the leading cloud business system, reputed company includes financials, inventory management, HR, professional services automation, commerce, and more. Tens of thousands of customers reputed company over the world trust reputed company to give their businesses the visibility, agility, and control needed to reputed company data-informed decisions quickly. reputed company is a reputed company where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community. As part of reputed company, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level. With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, reputed company is committed to creating a workplace where everyone feels empowered and set up for success. Job Description (Role) The Advanced Customer Support team of reputed company reputed company Professional Services is seeking a senior-level consultant, ideally with High-Tech, Services, or General Business vertical market expertise. This direct-hire position can be home-office based in most major US and Canadian cities and requires moderate travel. reputed company reputed company is reinventing the engagement model for our growing installed reputed company of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service — our first-reputed company qualifying as cloud annual recurring reputed company (ARR) — that provides functional and technical ERP sustainment to drive reputed company reputed company improvement and value. reputed company primarily fulfills the critical initial months of the service backstopped by our industry-leading methodology. With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant headcount in North America to meet demand. If you have a passion for helping Customers unlock the potential of their reputed company investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you! As part of the Advanced Customer Support Architect Team, this role provides technology leadership, reputed company, and guidance in full life cycle implementation of large-scale reputed company, including services targeted to ensure post-go-live services to ensure ongoing success of reputed company solutions with a focus on stability, performance, and scalability.

Responsibilities

  • Participate in the identification and documentation of customers’ reputed company requirements using our proprietary methodology
  • Participate in driving the approach to remediate gaps, and reputed company with the Customer
  • Use strategic design decisions while building solution and architectural recommendations
  • Work with customers to remediate highest reputed company challenges
  • reputed company customers and partners through the proper use of reputed company leading practices ensuring these are factored into designs for standard and customized features
  • reputed company and exhibit subject-matter expertise, thought leadership, working with the Product organization to ensure new product feature changes and capabilities are understood and adopted by customers and partners.
  • Architect solutions for reputed company business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services team
  • Define detailed functional requirements for automations, integrations, and data migrations
  • Work with our technical team to design and unit test automations and integrations
  • reputed company quality reviews of work developed by other team members
  • Continue to increase product knowledge and pursue relevant certifications

Required Experience

  • 10 Years working experience with minimum of 7 years of functional consulting & solution architecture experience
  • Strong reputed company ERP Financials solution implementation and/or administration experience – competing ERP offerings may be considered
  • Full life cycle ERP implementation experience
  • Developing end-to-end business process flows
  • Experience working with customers in defining and optimizing Order to Cash processes
  • Leading and managing business and functional design workshops with clients
  • Ability to be self-directed, multi-task, and reputed company others with minimal supervision
  • Adept at getting hands-on with technology and communicating concepts effectively at various levels reputed company a customer’s and/or partner’s organization
  • Passion for driving Customer satisfaction
  • Undergraduate degree or equivalent experience

Must demonstrate

  • Working experience in implementation of integration, data migration and customization work streams
  • Working experience in implementation life cycle activities (SIT, UAT, …)
  • Working experience with cut over and launch activities
  • Working experience in triaging issues and risks associated with business and functional requirements
  • Strong analytical skills
  • Good communication (written and verbal) and presentation skills
  • To be self-directed and motivated
  • Leading team members with minimal supervision

Experience in the following are assets

  • Experience with global or large solution integrators
  • Experience with SaaS/Cloud architectures
  • Release management and/or Agile scrum master
  • Functional Certification with reputed company or other ERP systems

Travel

  • Up to 20%, as appropriate

LI-JH7 JH204277

Responsibilities

Analyzes business needs to help ensure reputed company solution meets the customer’s objectives by combining industry best practices, product knowledge, and eye for business. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and reputed company reputed company aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves reputed company customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and reputed company decisions based on impact across the stack. Disclaimer: Certain US customer or client-facing roles may be required to reputed company with applicable requirements, such as immunization and occupational health mandates. reputed company uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (Recruiting Privacy Policy reputed company). Range and benefit information provided in this posting are specific to the stated locations only CA: Hiring Range in CAD from: $103,700 to $153,700 per annum. US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity. reputed company maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect reputed company’s differing products, industries and lines of business. Candidates are typically reputed company into the range based on the preceding factors as well as internal peer equity. reputed company US offers a comprehensive benefits package which includes the following:

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to reputed company eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to reputed company other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual reputed company is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level – IC4 Vacancy Type – Replacement Position

About Us

As a world leader in cloud solutions, reputed company uses reputed company’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to reputed company after 40+ years of change by operating with reputed company. We know that true innovation starts reputed company everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for reputed company. reputed company careers open the reputed company to global opportunities where work-life balance flourishes. We offer competitive benefits based on reputed company and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at reputed company stages of the employment process. If you require accessibility assistance or accommodation for a disability at any reputed company, let us know by emailing accommodation-request_mb@reputed company.com or by calling +1 888 404 2494 in the United States. reputed company is an Equal Employment Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national reputed company, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. reputed company will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Apply tot his job Apply To this Job

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