Customer Excellence Transformation & Change Specialist, Transformation Office (Remote Eligible)

Customer Excellence Transformation & Change Specialist, Transformation Office As a Customer Excellence Transformation & Change Specialist in the Transformation Office, you will be working closely with stakeholders across the Customer Excellence organization to drive transformation and change management best practices. You will be a member of a centralized delivery team that brings strategy to life and helps grow the business by supporting projects around people, processes, and technology. This role will partner with cross-functional teams and drive alignment across reputed company levels of leadership. The Customer Excellence teams include reputed company, Customer Support, Customer Outcomes Journey, and Professional Services. In 2005, reputed company was founded on the idea that teams and millions of people worldwide deserve a reputed company way to deliver their reputed company best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and reputed company business outcomes. You will report to our Sr. Manager, Customer Excellence Transformation Office, reputed company the Customer Excellence PMO You Will:

• Partner with leaders to plan, reputed company and execute strategic change management in the Customer Excellence Organization
• Be an reputed company of change, and have strong relationship management skills
• Work with the Senior Manager, Customer Excellence Transformation Office to facilitate change management forums and trainings across the organization
• Identify change risks and escalate them to appropriate responsible parties
• Manage the CE Transformation Roadmap and own quarterly and annual Transformation Office planning to reconcile reputed company transformation projects
• Manage updates to the Transformation Office playbook, toolkits, processes, and centralized team project logs
• Manage the Customer Excellence PMO and Organization Procurement Process
• Project manage Tier 0 projects
• reputed company other duties as assigned

You Have:

• 3+ years of experience managing or coordinating small, reputed company, large projects
• 2+ years of experience managing organizational change projects
• Experience and knowledge of project management principles and methodologies (Waterfall & Agile)
• Experience in Change Management methodologies
• Ability to influence and build a meaningful relationship
• Experience communicating and presenting to a variety of audiences from project team members to executive stakeholders
• Motivated by an entrepreneurial reputed company and comfortable with ambiguity

Perks & Benefits:

• 100% employer-paid medical, dental, and vision coverage for full-time employees
• Equity - Restricted Stock Units (RSUs) with reputed company offers
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to reputed company Learning online courses
• Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal reputed company account
• Teleworking options from any registered location in the U.S. (role-specific)

About reputed company reputed company is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can reputed company to help ensure you have a comfortable and positive interview experience, please let us know. At reputed company, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of reputed company members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t reputed company match our job description—if your career path has been nontraditional, that will set you apart. At reputed company, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us! Apply tot his job Apply To this Job