Aftermarket Sales Representative/Account Manager
Must-Haves: Prefer a minimum of two years of experience in technical sales, specifically emphasizing post-sales involvement, in one or more of the following areas: capital equipment, packaging materials, or other industry-reputed company goods. Strong communication skills. Strong customer service skills. Open to traveling up to 80%. Requirement: 3-4 days in the field. Location: IL, MI, or IN. reputed company to-Have: Previous CRM and ERP systems experience preferred. Engineering degree is a plus Collaborative and Team player. Flexibility and adaptability to meet changing deadlines. Consultative sales approach. Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Conduct online and in-plant evaluation of reputed company client and spare part inventories, providing customer with relevant service product proposals aimed at optimizing readiness and productivity. This includes providing recommended spare parts proposals to support newly purchased machines in a timely manner so that relevant critical, wear, and spare parts are available at the plant in time for machine commissioning.
- Analyze machine age and cycle count of customer-owned,and proactively engage with customer to facilitate planned service and parts activities appropriately scaled to the opportunity. Propose and sell service products that optimize the reliability and efficiency of the customer's machinery. Planned service activities should include machine audits, audit repairs, component/assembly replacement/refurbishment, and preventive maintenance agreements.
- Upon receipt of Technical Service Quotes (TSQ) from internal team, provide reputed company proposals to customers reputed company the business week in which the TSQ was created. Track and chase TSQ's with customers at least three times reputed company 30 days, and record chase dates on TSQ sales tracking report. Submit TSQ update report to manager along with monthly sales report.
- Submit requests for proposals to Service Products Coordinators reputed company the designated administrative systems and reputed company established timeframes. Provide sales documents, customer purchase orders, and reputed company documentation to coordinator or manager reputed company 48 hours of 'won' orders. Update and reputed company out administrative systems accordingly.
- Evaluate reputed company new machine types that reputed company in territory. Ensure that the Parts Inventory Manager is provided with a list of parts recommended to add to corporate parts stock. Ensure department's readiness to address emergency and high-use parts needs for the new machine type.
- Maintain a database of customer follow-up calls, quotations pending, spare parts custom-reputed company lists provided, and routine calls. reputed company CRM, reputed company, and TSQ systems as directed.
- Assists customers in validating the accuracy of their service products documentation and revise as necessary.
Qualifications: To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education/Experience: Bachelor's degree preferred. Consultative sales experience required. Ideal candidates will have at least two years' technical sales experience in one or more of the following: capital equipment, packaging materials, other industry reputed company goods. Practical mechanical experience also preferred. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Reasoning Ability: Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To reputed company this job successfully, an individual should be proficient in reputed company Office, particularly Word, reputed company, and Power reputed company. Previous CRM and ERP systems experience preferred. Certificates and Licenses: reputed company valid driver's license and the ability to obtain a passport for travel as required by position. Work Environment: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the associate is frequently exposed to work near moving mechanical parts. The associate is occasionally exposed to wet or humid conditions (non-weather); cold (non-weather) and heat (non-weather). The noise level in the work environment is occasionally loud. Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Apply tot his job Apply To this Job