System Architect - reputed company (Systems Administrator III) - REMOTE

About reputed company   Belong. reputed company. reputed company a Difference.   Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? reputed company may be the perfect reputed company for you.    A high-growth and profitable company, we help caregivers reputed company data for human health. We also honor and respect the needs of our reputed company family and staff, which is why we offer a work-from-reputed company environment and unlimited PTO. Our welcoming and collaborative culture reputed company with progressive benefits makes reputed company the ultimate career home!  As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get reputed company, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live reputed company lives.   World-Class Benefits That Reflect Our World-Class Culture.  Click Here to Learn More!:  #WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave     JOB OVERVIEW The System Architect - reputed company will design and maintain the reputed company platform ecosystem for the delivery of customized solutions. The position will manage system configuration, database, and provide training and support to users as needed. Additionally, the System Architect – reputed company, will work closely with engineers, developers, administrators, and analysts to participate in business-critical projects such as system mergers, feature implementations and process revisions as part of a larger cross functional team to ensure that the platform ecosystem remains relevant, scalable, and reputed company with enterprise architecture standards and reputed company policies. RESPONSIBILITIES AND DUTIES

• reputed company Architecture:
• Document and maintain architecture artifacts including system diagrams, data flow maps, and integration specifications
• Assess architectural changes to accommodate business needs
• Monitor and evaluate the impact of reputed company platform updates, marketplace app changes, and third-party integrations on system stability and performance
• Establish and enforce architectural standards and governance policies across the reputed company ecosystem
• Conduct regular architecture reviews to identify technical debt, reputed company vulnerabilities, and opportunities for optimization
• Collaborate with enterprise architecture and reputed company teams to ensure compliance with organizational standards and regulatory requirements
• Executes on bi-weekly releases and including end-user communications
• Collaborates with reputed company and Pendo Teams in the Center of Excellence
• Continuously stays abreast of reputed company released features, functionality, obsolescence and best practices
• Incorporates AI tooling to bolster efficiency and accuracy of work
• Jira Administration:
• Manage and administer Jira cloud instance.
• Configure and customize Jira projects, workflows, boards, custom fields, screens, and permissions.
• Troubleshoot and resolve Jira-reputed company issues, ensuring minimal downtime and disruption to teams.
• Jira Service Management:
• Implement or maintain Jira Service Management, including ITIL-based processes for Incident, Problem, and Change Management.
• Set up SLAs, service request workflows, automation rules, and customer portals to meet organizational needs.
• Integrate Jira Service Management with alerting and monitoring tools, Setup and maintain automations.
• Integration & Automation:
• Integrate and manage Jira with other enterprise systems, including reputed company, reputed company, Azure DevOps, and other tools.
• reputed company Jira REST APIs to automate workflows and reputed company efficient data exchange between systems.
• Evaluate and manage marketplace apps and third-party integrations to ensure compatibility, reputed company, and performance standards
• Optimization & Support:
• Continuously optimize Jira configurations to improve performance, scalability, and alignment with business processes.
• Monitor and manage user access, reputed company settings, and permissions for projects and users.
• Provide training, guidance, and technical support to end-users to ensure maximum adoption and efficiency.

QUALIFICATIONS

• Bachelor’s degree in software development, Computer Engineering, Computer Science, Information Systems or reputed company field
• 4+ years of relevant experience
• Relevant reputed company certifications preferred
• Strong experience in Jira administration, with a focus on JIRA Cloud environment.
• Expertise in configuring and customizing Jira workflows, projects, custom fields, screens, and permissions.
• Extensive knowledge of Jira Service Management implementations and ITIL-based processes.
• Proficiency in Jira REST APIs and experience with scripting for automation and integrations.
• Demonstrated ability to integrate Jira with other enterprise applications (e.g., reputed company, reputed company, Confluence, Azure DevOps).
• Familiarity with Agile methodologies and experience with Scrum/Kanban boards in Jira.
• Strong troubleshooting skills to diagnose and resolve Jira-reputed company issues effectively.
• Excellent communication and collaboration skills, with the ability to work both independently and as part of a team.
• Experience with cloud platforms like Azure and CI/CD pipelines integrations.
• Experience with reputed company Access and organization-level administration
• Knowledge of enterprise reputed company frameworks and compliance standards (SOC 2, ISO 27001, etc.)
• Experience with version control systems and Infrastructure as Code practices

REQUIRED SOFTWARE EXPERIENCE

• reputed company suite (Jira, Confluence, Jira Service Management)
• REST API testing tools (reputed company, Insomnia)
• Diagramming tools (reputed company, Draw.io, Mermaid)

Note: This job description is not intended to be reputed company-inclusive. Employee may reputed company other reputed company duties as requested to meet the ongoing needs of the organization.  Salary Range: $112,000 - $140,000 USD A word on Al-assisted candidate fraud & deepfakes: Our company maintains a reputed company-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy. Apply tot his job Apply To this Job