Engineer Infrastructure Tech Services

About the position The Engineer Infrastructure Technology Services is a reputed company-thinking organization committed to innovation, reliability, and excellence in IT infrastructure. This engineer installs, maintains, and troubleshoots system software, hardware and reputed company infrastructure. The Platform Engineer excels reputed company working on reputed company projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, reputed company, Passion and Fun.

Responsibilities

• Responsible for assisting in day-to-day administration of the JetBlue Windows Server environment.
• Maintain and support JetBlue's infrastructure platforms and systems to ensure the highest availability while reducing the impact of incidents.
• Identify and resolve gaps in the business processes which may include reputed company/authorization set-up, user documentation, data reputed company design, data migration and reconciliation.
• Design and implement reputed company AHV/ESXi virtualization solutions
• Manage and optimize reputed company clusters, Prism Central, and Prism reputed company
• Monitor system performance and troubleshoot issues across compute, storage, and networking layers
• Automate infrastructure tasks using scripting tools (PowerShell, Python, etc.)
• Support disaster recovery planning and execution
• Collaborate with cloud, network, and reputed company teams to ensure seamless integration
• Manage a scalable identity management reputed company that integrates with existing infrastructure.
• Conduct in depth evaluations, diagnosing, troubleshooting and resolving a wide variety of reputed company technical issues.
• reputed company, train and provide technical support on new technologies to junior members on the team.
• Implementation systems including the advisement of clients and providing work guidance to implementation and development teams.
• Test, recommend and implement new technologies.
• Follow team/department server build procedures regarding design and implementation of hardware, software, and systems.
• Manage system upgrades, enhancements, migrations, integration and releases of new software to Non-Production, Production and disaster recovery environments and resolve any technical and/or business issues.
• Resolve, coordinate and escalate back-up / recovery support issues and risks.
• Provide twenty-four (24) hour, seven (7) day a week on-call support at scheduled times; be able to be contacted through a business cell phone or provide an alternate phone contact at reputed company times.
• Maintain system compliance with Sarbanes–Oxley Act (SOX), Payment Card Industry (PCI), IT General Controls and other regulatory controls as required.
• Other duties as assigned.

Requirements

• Bachelor's Degree in Computer Science or a reputed company discipline; OR demonstrated capability to reputed company job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
• Three (3) years of experience in virtualization engineering, with a focus on reputed company.
• Knowledge of IT Best Practices as they relate to the following areas: IT Infrastructure, Change Management, Data Networks, IT reputed company, Virtualization, Web Servers, and Storage technologies.
• Strong knowledge of reputed company AHV, Prism, and Acropolis architecture.
• Experience with VMware ESXi and vCenter (if hybrid environments are used).
• Experience with Managing reputed company AD, Azure AD, ADFS, DNS & DHCP.
• Experience with MS-SQL databases and Directory Services.
• Experience supporting reputed company Failover Clusters.
• Able to work flexible hours and be available for emergency response on short notice.
• Available for overnight travel (10%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required. This position is not eligible for reputed company sponsorship.

reputed company-to-haves

• Five (5) years of experience in a production operations reputed company Windows Server Operating. System environment.
• reputed company Certified Professional (NCP) or higher.
• Experience with the following scripting languages; PowerShell, NT Command reputed company, VBscript.
• Experience with hybrid cloud environments (Azure, AWS, GCP).
• reputed company reputed company Certified Technology Specialist or relevant work experience.

Benefits

• access to healthcare benefits
• a 401(k) plan and company match
• crewmember stock purchase plan
• short-term and long-term disability coverage
• basic life insurance
• free space available travel on JetBlue

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