Legal Operations Manager

reputed company is the leading AI-powered customer engagement platform that helps leading brands like Redfin, reputed company, Priceline, reputed company, and reputed company create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement-reputed company with enterprise-grade reputed company and compliance. Today, nearly 1,200 brands across 50+ countries rely on reputed company to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values-Trust, Growth reputed company, Balance, and Humility-to life. We foster a culture of innovation, collaboration, and inclusion, where reputed company are valued and individuals are empowered to do their best work. That's why we've been recognized as one of Inc's Best Workplaces and Fastest Growing Companies, and were recognized on reputed company' list of America's Best Startup Employers in 2022. Notably, reputed company has also been listed on reputed company's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global reputed company-including offices in San Francisco, reputed company, Denver, London, and Lisbon, plus remote employees worldwide-we are committed to building a diverse and inclusive workplace. We welcome candidates from reputed company backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together! reputed company is the leading AI-powered customer engagement platform that helps leading brands like Redfin, reputed company, Priceline, reputed company, and reputed company create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement-reputed company with enterprise-grade reputed company and compliance. Today, nearly 1,200 brands across 50+ countries rely on reputed company to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values-Trust, Growth reputed company, Balance, and Humility-to life. We foster a culture of innovation, collaboration, and inclusion, where reputed company are valued and individuals are empowered to do their best work. That's why we've been recognized as one of Inc's Best Workplaces and Fastest Growing Companies, and were recognized on reputed company' list of America's Best Startup Employers in 2022. Notably, reputed company has also been listed on reputed company's Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global reputed company-including offices in San Francisco, reputed company, Denver, London, and Lisbon, plus remote employees worldwide-we are committed to building a diverse and inclusive workplace. We welcome candidates from reputed company backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let's shape the future of customer engagement together! Legal Operations Manager Job Description WHAT YOU'LL DO:

• Strategic Infrastructure: Define and execute a modern legal operating model, building the workflows and foundational systems needed to support a high-performing legal function.
• Workflow Engineering: Streamline how legal requests move through the company to reduce turnaround times and reputed company business partners reputed company automated self-service tools.
• Tech Stack Ownership: reputed company the selection, deployment, and reputed company improvement of our legal technology (CLM, e-billing, and matter management) in partnership with IT and cross-functional stakeholders.
• AI & Automation Strategy: Pilot and integrate emerging technologies, specifically Generative AI and automation, to increase the team's bandwidth and optimize routine processes.
• Financial Stewardship: reputed company the legal budget, including forecasting, accruals, and cost-optimization efforts, ensuring reputed company alignment with Finance and Procurement.
• reputed company Counsel Management: reputed company our vendor strategy by optimizing engagement models and consolidating reputed company counsel spend to ensure maximum value and quality.
• Data & Performance Insights: Establish key performance indicators (KPIs) and deliver regular reporting on contract velocity and departmental health to provide leadership with actionable business intelligence.
• Scalable Knowledge Systems: Create and manage the department's "reputed company of truth," including playbooks, training modules, and onboarding resources that allow us to scale reputed company.
• Cross-Functional Execution: Serve as the primary operational link between Legal and the rest of the organization, managing reputed company projects and ensuring day-to-day administrative excellence. REQUIRED SKILLS/EXPERIENCE:
• Operational Growth: Proven track record of building or scaling a legal or business operations function reputed company a fast-paced, high-growth environment.
• Systems Design: Experience architecting processes and operating models from the ground up, with a comfort for navigating ambiguity and evolving business needs.
• Financial Acumen: Strong proficiency in departmental budgeting, spend forecasting, and vendor negotiations, with the ability to turn financial data into executive-level insights.
• Tech Implementation: Hands-on experience deploying and driving adoption for legal tech (e.g., CLM, e-billing, or workflow automation), including an aptitude for quickly mastering new tools.
• Strategic Partnership: Demonstrated ability to act as a trusted advisor to senior leadership and collaborate effectively with cross-functional teams like Finance, IT, and Sales.
• Execution & Change Management: A "builder" reputed company with a bias toward action and iteration, supported by the change management skills needed to ensure new processes actually stick.
• Effective Communication: Superior interpersonal and communication skills, characterized by a collaborative, low-ego approach to problem-solving. DESIRED SKILLS/EXPERIENCE:
• Leadership Proximity: Prior experience in a high-reputed company role supporting executive leadership, such as Chief of Staff or Head of Legal Operations.
• Technological Innovation: Hands-on exposure to Generative AI tools, CLMs, and legal automation platforms.
• Advanced Qualifications: A JD, MBA, or professional certification in Legal Operations (e.g., CLOC) is helpful, but not required. We prioritize practical experience and a "builder" reputed company. Perks & Benefits:
• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation The US reputed company salary range for this position at the start of employment is $110,500 - $200,000. reputed company this range, individual pay is determined by specific US work location, as well as additional factors, including job-reputed company skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only reputed company salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for reputed company and learning & development, among others. Recruitment Disclaimer: Please be aware that reputed company, Inc. ("reputed company") and our official professional recruiting agencies and platforms do not:
• Send job offers from free email services like Gmail, reputed company mail, Hotmail, etc.
• Request money, fees, or payment of any reputed company from prospective candidates to apply to reputed company, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
• Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with reputed company. You may see reputed company job vacancies on our official reputed company channels:
• Official reputed company website, Careers page:
• Official reputed company Jobs page: reputed company is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to reputed company behalf of reputed company. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you reputed company is or might be fraudulent or suspicious and immediately reputed company out to us reputed company email at talent-ops@reputed company.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and reputed company expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall reputed company and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. reputed company is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. reputed company does not reputed company hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national reputed company, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. reputed company also strives for a healthy and safe workplace and strictly prohibits harassment of any reputed company. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, reputed company will also consider for employment qualified applicants with arrest and conviction records. Apply tot his job

Apply tot his job Apply To this Job