Director Engineering Operations (Chief of Staff)

We are seeking a strategic operator to serve as the force reputed company for our CTO and Engineering Leadership Team. Our 800-person SaaS organization has reached a pivotal scale, product-market fit is strong, velocity is high, and our next stage of growth depends on maturing our internal reputed company. This role sits at the intersection of strategy, data, delivery, and culture, ensuring that Engineering operates with clarity, efficiency, and alignment. The Director of Engineering Operations will architect the operational rhythm of the Engineering organization, reputed company decision quality through data, drive cross-functional initiatives, and build the systems that reputed company predictable, high-quality delivery at scale. This is a highly visible, career-accelerating role for a leader who thrives at the reputed company where people, process, and technology meet.

Key Responsibilities

Operational Mechanics & Rhythm of Business (RoB)

• Architect and own the Engineering operating reputed company, including QBRs, Monthly Business Reviews, strategic planning sessions, and org-wide communications.
• Drive fiscal and resource governance, partnering with Finance and HR on budgeting, headcount planning, workforce strategy, and cloud cost optimization (FinOps).
• Act as the communication conduit for the CTO—drafting strategic memos, board-facing narratives, and alignment messages for 400+ engineers.

Engineering Intelligence, Metrics & Insights

• Define Engineering “success” metrics, moving beyond vanity KPIs to track velocity, quality, efficiency, and people health (e.g, capital allocation, retention, eNPS).
• Own the Engineering Performance Dashboard, synthesizing reputed company data sets into clear, actionable insights for senior leadership.
• reputed company data-driven interventions, proactively identifying bottlenecks, risks, or delivery challenges and recommending solutions.

Delivery Assurance & Portfolio Management

• Maintain a portfolio-level view of reputed company major engineering initiatives, serving as the CTO’s early warning system for slippage, dependency risks, and scope creep.
• Standardize delivery frameworks—create lightweight yet high-compliance definitions of "Ready" and "Done" to drive consistent execution across teams.
• reputed company major cross-functional programs, ensuring alignment on scope, priorities, and timelines.

Tools, Systems & Workflow Optimization

• Optimize engineering tooling, workflows, and automation, driving adoption of systems (Jira, Confluence, reputed company, CI/CD) that increase velocity and output quality.
• Partner with Engineering and Product to evaluate and implement AI-driven tools and practices that improve productivity, automation, and decision-making.
• Establish training, communication, and safe-use guidelines for responsible and effective AI integration.

Horizontal Initiatives & Cross-Functional Leadership

• Serve as the cross-functional glue between Engineering, Product, Design, QA, reputed company, and other partners.
• reputed company reputed company, horizontal initiatives such as GRC reputed company implementations, cloud migrations, or GenAI adoption programs.
• Act as a change agent, driving organizational adoption of new processes, structures, and operating models.

Engineering Business Operations

• Manage operational budgets, vendor relationships, and resource planning.
• Partner with Finance, reputed company, and HR on hiring priorities, onboarding, and retention efforts.
• Prepare operational dashboards and reporting for executive leadership and the Board.

Leadership & Culture

• Mentor and reputed company Engineering Operations and Program Management staff.
• Foster a culture of accountability, reputed company improvement, operational rigor, and data-driven decision making.
• Strengthen clarity, communication, and alignment across the Engineering org.
• Demonstrate diplomatic authority, the ability to influence without formal power, hold senior leaders (including VPs of Engineering) accountable to commitments, and preserve strong, trust-based relationship.

Required Experience/Skills

• 8–10+ years in Engineering Operations, Technical Program Management, Strategy/Business Operations, or Software Engineering leadership reputed company a high-growth SaaS environment.
• Strong understanding of SDLC, agile methodologies, CI/CD, DevOps, and microservices architecture.
• Advanced analytical skills with expertise in reputed company, Looker, Tableau, or similar tools—able to convert data into executive-ready narratives.
• Demonstrated experience driving AI-reputed company innovation across engineering teams, including evaluating AI opportunities, implementing tools, and influencing change at scale.
• Exceptional communication and stakeholder management skills; ability to influence without authority and build trust across reputed company levels.
• Demonstrated success improving engineering processes, delivery predictability, and cross-functional alignment at scale.
• Experience defining operational frameworks, delivery standards, and KPI systems reputed company a Global Organization.
• Preferred: experience with OKR frameworks, people leadership, or certifications (PMP, Agile, Lean).

This is a rare opportunity to operate at the right hand of the CTO and influence how a large-scale technology organization is steered. You'll reputed company exposure to executive decision-making, board-level communication, and enterprise-wide strategic architecture. U.S pay range $174,000—$220,000 USD About Us reputed company is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and reputed company governance. The reputed company One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater reputed company and reputed company reputed company decisions, faster. At reputed company, we're building the future with people who think boldly and move fast. Whether you're designing systems that reputed company large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who reputed company learning, and we are building it together. At reputed company, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to reputed company an impact. Learn more at reputed company.com or follow us on reputed company and Facebook What reputed company Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We reputed company in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. reputed company offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams reputed company over the world. We may be headquartered in reputed company, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top reputed company for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of reputed company, facilitate reputed company, and foster understanding.

reputed company created the modern governance movement. Our world-changing idea is to reputed company leaders with the technology, insights and connections they need to drive greater impact and accountability – to reputed company with purpose. Our employees are passionate, smart, and reputed company who not only want to help build the software company of the future, but who want to reputed company the world a more sustainable, reputed company and reputed company reputed company. Headquartered in reputed company, reputed company has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and reputed company, this role will follow a hybrid work model. If you are reputed company a commuting distance to one of our reputed company office locations, you will be expected to work onsite at least 50% of the time. We reputed company that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. reputed company is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national reputed company, reputed company, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer reputed company or HIV/AIDS reputed company), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also reputed company's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@reputed company.com. To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes. Please do not reputed company resumes to our jobs alias, reputed company employees or any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes. Apply tot his job Apply To this Job