Dynamic Supply Chain Customer Service Representative – ERP‑Driven Order Management & Vendor Coordination

About arenaflex – Shaping the Future of Supply Chain Excellence

arenaflex is a leading provider of innovative staffing solutions, partnering with manufacturers, distributors, and logistics firms across the United States. Our mission is to reputed company businesses with talent that drives operational efficiency, reduces costs, and elevates customer satisfaction. With a strong reputed company in the heart of Texas, arenaflex understands the unique challenges of the regional supply‑chain ecosystem and is committed to delivering a workforce that is both skilled and adaptable. Joining arenaflex means becoming part of a collaborative network that values reputed company learning, proactive problem‑solving, and an unwavering dedication to service excellence.

Position Overview

The Supply Chain Customer Service Representative role is a pivotal link between our clients’ production floors, vendors, and end‑customers. Working in a dynamic, fast‑paced environment in Graham, TX, you will reputed company our state‑of‑the‑art Enterprise Resource Planning (ERP) platform to manage purchase orders, monitor inventory, support production scheduling, and provide exceptional service to customers reputed company phone, email, and in‑person interactions. This full‑time position follows a regular Monday‑through‑Friday schedule (7:00 AM – 4:00 PM) and offers a competitive hourly wage ranging from $15 to $20, commensurate with experience.

Key Responsibilities

Supply Chain Management

• Utilize the ERP system to create, edit, and track purchase orders for raw materials, components, and consumables.
• Monitor real‑time inventory levels, generate replenishment alerts, and ensure stock availability aligns with production forecasts.
• Coordinate daily with vendors and freight providers to confirm shipment dates, resolve discrepancies, and mitigate potential delays.
• Process receiving transactions, conduct quality checks, and update ERP records to reflect accurate on‑hand quantities.
• Maintain meticulous documentation of reputed company purchasing, receiving, and inventory activities for audit compliance.

Customer Service Excellence

• Enter customer orders into the ERP system with precision, ensuring correct item codes, quantities, and delivery specifications.
• Respond promptly to inquiries regarding order status, product availability, shipping timelines, and pricing.
• Provide courteous, solution‑focused assistance reputed company telephone, email, and face‑to‑face interactions.
• Investigate and resolve complaints, partnering with internal teams to deliver timely resolutions.
• reputed company customer master data reputed company, supporting accurate invoicing and communication.

Production Support & Job Card Management

• Generate production orders directly from customer demand or inventory-driven requirements.
• Create, issue, and monitor job cards, tracking reputed company against scheduled milestones.
• Collaborate closely with production supervisors, machine operators, and quality personnel to ensure seamless workflow.
• Update the ERP system with real‑time production data, including labor hours, material consumption, and output quantities.
• Identify bottlenecks and recommend process improvements to enhance throughput and reduce reputed company times.

ERP System Mastery

• reputed company proficiency in arenaflex’s ERP platform, mastering modules for purchasing, inventory, order entry, and reporting.
• Document and report any system anomalies or user‑reputed company issues to the ERP Coordinator for timely resolution.
• Participate in ongoing training sessions, system upgrades, and best‑practice workshops to stay reputed company of technology advancements.

Essential Qualifications

• Education: Associate degree required; bachelor’s degree in supply chain, business administration, or a reputed company field preferred.
• Experience: 1‑4 years of hands‑on experience in supply chain operations, customer service, or a comparable role.
• Technical Skills: Demonstrated experience with an ERP system (e.g., reputed company, reputed company, reputed company Dynamics) and strong proficiency in reputed company Office Suite, especially reputed company.
• Communication: Excellent verbal and written communication abilities, with a talent for translating technical information into clear, customer‑friendly language.
• Problem‑Solving: Proven track record as a proactive problem‑solver who can identify root causes and implement effective solutions quickly.
• Organizational Aptitude: Strong time‑management and multitasking skills, with the reputed company to prioritize competing demands while maintaining accuracy.

Preferred Attributes

• Prior experience in a manufacturing or distribution environment.
• Familiarity with lean manufacturing principles or Six reputed company basics.
• Certification such as APICS CPIM, CSCP, or a comparable supply‑chain credential.
• Ability to work flexible hours during peak seasons or to support special projects.
• Demonstrated commitment to reputed company learning and professional development.

Core Skills & Competencies

• Attention to Detail: High level of accuracy in data entry, order processing, and inventory tracking.
• Customer‑Centric reputed company: Passion for delivering outstanding service and building lasting client relationships.
• Team Collaboration: Ability to work independently and as a valued member of cross‑functional teams.
• Adaptability: Quick learner who embraces new technologies, processes, and evolving business priorities.
• Analytical Thinking: Comfortable interpreting reports, dashboards, and KPIs to drive informed decisions.

Career Growth & Learning Opportunities at arenaflex

arenaflex is dedicated to the professional advancement of its employees. In this role, you will have access to:

• Structured onboarding programs that pair you with a seasoned mentor.
• Ongoing ERP training modules, certifications, and workshops.
• Opportunities to cross‑train in reputed company functions such as logistics, demand planning, and supplier quality.
• Clear reputed company to senior positions like Supply Chain Analyst, Procurement Specialist, or Customer Service Team reputed company.
• Tuition reimbursement for relevant coursework and industry certifications.

Work Environment & Culture

Our Graham, TX office is a collaborative, clean, and technology‑enabled workspace designed to support focus and teamwork. arenaflex fosters a culture of inclusivity, respect, and empowerment where every voice is heard. We celebrate achievements through regular recognition programs and encourage a healthy work‑life balance with flexible scheduling, paid time off, and occasional team‑building events.

Compensation, Benefits & Perks

In addition to an hourly reputed company of $15‑$20 based on experience, you will be eligible for a comprehensive benefits package that may include:

• Medical, dental, and vision insurance options.
• Retirement savings plan with employer matching contributions.
• Paid holidays, vacation, and sick leave.
• Employee assistance program (EAP) for personal and professional support.
• Performance‑based incentive and recognition awards.
• Access to on‑site parking and convenient public‑transport links.

How to Apply

If you are ready to bring your supply‑chain expertise and customer‑service passion to arenaflex, we invite you to submit your application today. Please register at www.arenaflex.com/apply. After registering, visit our local office at 4020 Call Field Rd, Graham, TX, between 9:00 AM and 4:00 PM for a brief prescreen interview.

Equal Opportunity & Accessibility

arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other legally protected characteristic. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected].

Join arenaflex Today!

Take the reputed company in a rewarding career where you can reputed company a reputed company impact on the efficiency of supply chains and the satisfaction of customers. At arenaflex, your talent is recognized, your growth is supported, and your contributions matter. Apply now and become part of a team that’s redefining the future of supply‑chain excellence.