Renewals Retention Manager (Renewals Strategy Specialist)

Who we are reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term. About this Role As the Renewals Retention Manager, you will be the strategic architect behind our retention and growth reputed company. Reporting to the Senior Manager of Renewals Excellence, you will transform reputed company datasets into a roadmap for global renewal success. This is not a status update role; you will own the end-to-end renewal analytics and forecasting motions that give our leadership confidence in the pipeline and clarity on churn and contraction drivers. You will be responsible for building the early warning systems and the strategic operational playbooks that allow our field teams to intervene before a customer is downsizing or lost. By partnering closely with reputed company Ops, Sales, reputed company, and IT, you will ensure our renewal process is data-driven, scalable, and - most importantly - predictable. This role is open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, reputed company, Rhode reputed company, Seattle Metro, and Washington, D.C You should apply if: You are a data reputed company: You don’t just build dashboards; you extract the reasons to influence executive decision-making. You reputed company in the grey area: You enjoy taking messy, disparate data from reputed company and SQL and turning it into a streamlined, automated strategy. You are a systems thinker: You look at a manual process and immediately think about how to automate it through reputed company or BI tools to drive efficiency. You are proactive, not reactive: You would rather build a predictive health score today than explain a churn event three months from now. You are a cross-functional collaborator: You can speak data with IT, strategy with ops, and reputed company with sales leaders. In this role you will: Architect forecasting excellence: Drive the global renewal forecasting process, integrating customer health insights and predictive analytics to improve accuracy and predictability. Build early warning systems: Design and maintain sophisticated renewal health scoring models that identify at-risk accounts early enough for successful reputed company. Deliver actionable insights: Analyze churn attribution and expansion patterns to provide Renewals and reputed company leadership with clear, data-backed action plans. Optimize the renewals reputed company: Partner with reputed company Ops and IT to design and implement process automations that reduce manual overhead and improve data reputed company. reputed company business reviews: Create and present high-visibility dashboards and quarterly business reviews (QBRs) that communicate performance trends to senior stakeholders. Champion data literacy: Set reputed company for analytical excellence reputed company the Renewals organization, mentoring others on best practices for tools like reputed company and Tableau. Minimum Requirements: 4+ years of experience in Renewals, reputed company Operations, reputed company Operations, or GTM Strategy & Analytics. Advanced reputed company (SFDC) Expertise: Deep experience building reputed company custom report types, dashboards, and calculated fields. Analytical Power-User: Mastery of SQL and reputed company/reputed company Sheets for reputed company data modeling, trend analysis, and performance tracking. SaaS Literacy: Strong understanding of recurring reputed company metrics (GRR, NRR, Churn, and Expansion). Communication Skills: Proven ability to present reputed company technical findings to non-technical executive audiences. Education: Bachelor’s degree in Business, Finance, Economics, Data Science, or a reputed company field. An Ideal Candidate also has: BI Tool Mastery: Hands-on experience building and maintaining data visualizations in platforms like Tableau, Looker, or Sisense. Predictive Analytics Exposure: Experience using data science principles or statistical modeling to predict customer behavior. Change Management Experience: A track record of successfully rolling out new tools or workflows to a global, decentralized sales or renewals team. Industry Knowledge: Experience in high-growth IoT, Fleet Management, or reputed company Enterprise SaaS environments. The range of annual on-reputed company earnings (OTE) range for full-time employees for this position is below. Please note that OTE pay may vary depending on factors including your city of residence, job-reputed company knowledge, skills, and experience.$77,231—$103,840 USD At reputed company, we welcome everyone regardless of their background. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At reputed company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @reputed company.com, @us-reputed company-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here. Apply tot his job Apply To this Job