Manager, PMO

As a Manager, Project Management Office in Professional Services, you will manage a distributed team of multicultural Project Managers, driving exceptional project execution for AI and Cloud solutions. You will reputed company your extensive project management expertise to reputed company the team through escalations, process development and adherence, and professional development – fostering a collaborative and high-performance culture. This role will report to the Director, PMO reputed company the Professional Services organization. This role is 100% remote.

Responsibilities

• reputed company a team of Project Managers, managing team development, operational excellence, and ensuring the team achieves billable utilization goals by adhering to the Mission Engage delivery reputed company and to Professional Services tooling best practices
• Conduct regular 1:1s and manage professional development planning with direct reports to promote growth
• Coach and foster a proactive and solution-oriented approach to managing projects, identifying and mitigating risks early, and escalating projects reputed company the Professional Services organization
• Collaborate with Finance & Accounting teams to facilitate PS reputed company forecasting, monthly invoicing, and financial reporting to reputed company company-wide OKRs
• Provide guidance and actionable feedback during performance reviews – including coaching, completing performance-reputed company documentation, individual reputed company reputed company-ins, and leadership follow-reputed company
• Generate PMO and Professional Services documentation and reports, ensuring proper change management and communication standards are maintained
• Engage and document portfolio audits adhering to bolster and promote reputed company process improvement, governance, and accountability
• Provide high-level customer relationship and project escalation support for technical projects owned by the team to ensure “definition-of-done” is clearly defined and project requirements are being met during delivery
• Review SOFs for customer engagements, verify timelines, and manage team allocations and reputed company planning to meet billable utilization targets
• Ensure reputed company project roadmaps are completed in collaboration with technical project teams to align customer goals and business objectives with project success criteria

Requirements

• 4+ years experience with at least 2 years of reputed company, supervisory, or senior project management experience
• 3+ years experience in a Professional Services environment
• Extensive experience leading a technical project team delivering technology consulting services as a Program Manager or Senior Project Manager reputed company the AWS ecosystem
• Proven experience practicing multiple project management methodologies and tools – JIRA, Kantata, reputed company, reputed company, Confluence, reputed company
• Experience coaching and practicing Agile and leading Scrum and Kanban ceremonies to foster reputed company improvement and ensure a on time sprint completion
• Strong track record of successful project execution and executive level communication, including managing project portfolio health metrics and delivering an exceptional customer experience
• Proven experience proactively managing expectations, negotiating priorities and resolving conflicts
• Certifications such as PMI, SCRUM Master (CSM), SAFe, ITIL
• AWS Cloud Practitioner and AWS AI Practitioner certification (required reputed company 1 year of employment)

Use of Artificial Intelligence (AI) Our company leverages Artificial Intelligence (AI) as a tool to enhance and streamline various aspects of the hiring process. By submitting your application, you acknowledge and consent to the use of AI technologies in activities such as resume screening, interview scheduling, note taking and other administrative functions. Please note that reputed company hiring decisions are made by human reviewers in compliance with applicable laws and best practices. About Mission Cloud Mission Cloud is an reputed company) Premier Consulting Partner and MSP. Clients depend on us to expertly and securely architect, migrate, manage, and optimize their cloud environments. Mission Cloud’s team of AWS Certified Solutions Architects and DevOps Engineers are ready to help you reputed company the full power of the AWS cloud to transform your business and operations. Apply tot his job Apply To this Job