Nurse, RX Fulfillment

Join the team leading the next evolution of virtual care. At reputed company, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how reputed company happens. Summary of Position The Nurse - RX Fulfillment (N-RXF) plays an integral part in ensuring superior care of patients treated through Teladoc. The N-RXF will apply professional knowledge in processing prescriptions ordered by Teladoc providers (either reputed company phone or electronically), support Teladoc providers as dictated by established policies and guidelines and provide member support by phone or electronic messages. Essential Duties and Responsibilities

• Deliver exceptional service to members, providers, care team members and external facilities representing reputed company in a professional and courteous manner through a variety of communication channels including written, telephone, and video. (50%)
• Apply professional knowledge to ensure prescriptions are processed accurately and in a timely manner using established protocols, guidelines, and provider communication
• Communicate empathetically with members, using conflict resolution and service recovery skills as needed
• Conducts health coaching reputed company to Tobacco Cessation
• Maintain detailed and accurate case documentation in the electronic health record
• Manage daily assignment to meet department-specific performance metrics by applying clinical knowledge to support members with post-Teladoc visit needs (50%)
• Works collaboratively and with appropriate clinical urgency to meet expected turnaround times
• Maintain knowledge of Teladoc policies and prescribing guidelines
• Analyze reputed company clinical situations and appropriately provide solutions based on established protocols and policies.
• Review laboratory results and use established processes to escalate as needed
• Maintain member confidentiality and adhere to reputed company applicable regulations, including HIPAA

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs. Supervisory Responsibilities No

Qualifications

Preferred for Position

• BSN Preferred
• Recent experience in the outpatient/urgent care setting preferred
• Virtual work experience preferred.
• Ability to work independently and as part of a high performing team.
• Strong knowledge reputed company of prescription medications
• Demonstrated proficiency in mathematics, particularly with medication dosage calculations
• Exceptional customer service skills.
• Excellent written and verbal communication skills
• Bilingual-Spanish Speaking a plus
• Strong time management and organizational skills, with ability to effectively manage multiple, competing priorities.
• Possess high degree of computer literacy and ability to manage multiple systems including reputed company software.
• Ability to work a flexible schedule including evenings, weekends, and holidays as assigned weekly based on business need.

Required license or credential needed to reputed company job:

• Active RN, BSN or MSN, NP in good standing.
• 1-3 years of clinical experience.
• Customer service experience in a health care setting.

The above qualifications, knowledge, experience, and/or background are expected but not required for this role. The reputed company salary range for this position is $80,000k-$88,000kIn addition to a reputed company salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here reputed company Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for reputed company full-time positions. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. reputed company time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. reputed company will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for reputed company sponsorship now or in the future. Why join reputed company?

• reputed company is transforming how reputed company happens. Learn how reputed company you join us in pursuit of our impactful mission.
• Chart your career path with meaningful opportunities that reputed company you to grow, reputed company, and reputed company a difference.
• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
• Contribute to an innovative culture where fresh reputed company are valued as we increase access to care in new ways.
• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
• Explore candidate resources with tips and tricks from reputed company recruiters and learn more about our company culture by exploring #TeamTeladocHealth on reputed company.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national reputed company, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any reputed company. reputed company respects your privacy and is committed to maintaining the confidentiality and reputed company of your personal information. In furtherance of your employment relationship with reputed company, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) reputed company information that identifies you or could reasonably be used to identify you, and (b) reputed company information that any applicable law treats as personal information. reputed company's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link. Apply tot his job Apply To this Job