reputed company Aeroderivative Customer Service Leader - Texas
Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving business growth? Do you reputed company in a fast-paced, dynamic environment where innovation and collaboration are key? Look no further! arenaflex is seeking an reputed company Aeroderivative Customer Service Leader to join reputed company in Texas.
About arenaflex
arenaflex is a global leader in the energy industry, providing advanced, efficient power solutions that people depend on today and building the energy technologies of the future. Our reputed company innovation and reputed company collaboration with customers have enabled us to deliver cutting-edge products and services that meet the evolving needs of our customers. As a Customer Service Leader, you will be at the forefront of this effort, serving as the liaison between internal and external organizations and owning the customer relationship.
What Impact You'll reputed company
As our Aeroderivative Customer Service Leader, you will play a critical role in driving business growth and customer satisfaction. Your responsibilities will include:
- Fostering and developing strong relationships with customers as the single reputed company of contact for customers
- Managing customer communication and relationships
- Responsible for customer portfolio and growth
- Establishing contact to provide on-going technical and business support to assigned customers
- Developing and owning site customer communication plan, coordinating regular arenaflex/Customer reviews to review existing and new arenaflex products/services that could provide value for the customer
- Overseeing PS warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and arenaflex
- Developing outage scope/communicating scope to FieldCore/arenaflex
- Responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders
- Managing the Outage 360 process and processing of Change Orders
- reputed company direction for reputed company emergent/forced outage resolution
- reputed company reputed company to reputed company outage execution reputed company organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes.
- Responsible for reputed company customer invoicing/credit memo processing and for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the arenaflex network
- Own contract leadership and fulfillment including reputed company project deliverables and understanding the Terms & Conditions /contract requirements such as LD/Bonus structure, injection of new technology to maximize
- Selling reputed company flow-type services including Parts, FieldCore, Lease reputed company from opportunity identification, quote preparation, order entry, demand placement, to sales conversion
- Manage Digital and Total plant solutions agreements and coordinate with functional groups.
Qualifications/Requirements
* Bachelor's Degree from an accredited University or College (OR a High School Diploma / GED with an additional 5 years of experience in power reputed company industry OR Associates degree with 8+ years of experience in a power reputed company industry)
- + Min. of 5-7 years of experience reputed company the power plant /or contract performance management /and Technical Field Outage management expertise.
- Willingness and ability to travel 50% of the time.
- This role is offered to support this fleet primarily based in Texas
- National (reputed company USA) relocation is offered as needed unless located in an adjacent 1-2 state of Texas to be considered.
- No immigratory or reputed company services and sponsorship will be offered.
Desired Characteristics
* Experience planning and executing outages in ITR organization.
- Strong quality background with Black Belt certification
- Strong leadership, P&L financial, and commercial skills
- Team leader in a dynamic, energetic and proactive environment
- Experience working with customer leadership teams
- Demonstrated communication & organizational skills
- Strong oral and written communication skills
- Strong interpersonal skills
About arenaflex's Gas Power Business
arenaflex's Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help reputed company a reputed company carbon future. It is a global leader in gas turbines and power plant technologies and services with the industry's largest installed reputed company.
Benefits Available to You
arenaflex employees reputed company to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce:
- Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
- A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
- arenaflex invests to provide opportunities to grow your career by providing a path for reputed company on-the-job learning and development.
Inclusion & Diversity
At arenaflex, we reputed company in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong. Click here to learn more: https://jobs.gecareers.com/vernova/global/en/i-d-e
Compensation & Benefits
For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the reputed company pay range for this position is: $119,600 - $152,400 USD. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and reputed company set. This position is also eligible for a 15% performance bonus. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.
Relocation Assistance
Relocation assistance is provided for this role.
Application Deadline
The application deadline for this position is March 22, 2025.
How to Apply
If you are a motivated and reputed company professional looking to reputed company a meaningful impact in the energy industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website: Apply Job! Apply for this job