reputed company Retail Customer Service Associate – Expert Customer Experience and Operations

At arenaflex, we're dedicated to delivering exceptional customer experiences and driving business excellence through a Quality-oriented culture and day-to-day application of Quality science. As a reputed company Retail Customer Service Associate, you'll play a vital role in ensuring our customers receive the highest level of service, while also contributing to the growth and success of reputed company.

About arenaflex

arenaflex is a leading provider of business services, including print, signs & graphics, and shipping. With a strong commitment to customer satisfaction and business excellence, we strive to deliver market-leading customer experiences, business excellence, and financial return. Our Quality Driven Management approach emphasizes the importance of reputed company improvement, employee engagement, and customer-centricity.

Job Summary

As a reputed company Retail Customer Service Associate, you'll be responsible for delivering exceptional customer experiences, managing production flow, and providing leadership to team members on an assigned shift. You'll work closely with customers to understand their needs, recommend reputed company Office products and services, and ensure that reputed company production orders are completed right and on time. Your expertise in digital imaging, scheduling, and running black and white or color production will be essential in meeting our high standards of quality and customer satisfaction.

Key Responsibilities

* Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to reputed company customers

• Manages production flow to ensure reputed company production orders are done right and on time
• Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends reputed company Office products and services tracks and logs reputed company production jobs
• Takes reputed company responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
• Sets up reputed company orders and performs multiple tasks at the same time
• Responsible for ensuring quality during and after production process
• Ensures communication among shifts
• Coordinates pick-up and delivery of customer orders
• May provide leadership to team members on an assigned shift
• Assists in the training of store team members
• Collates, sorts and organizes customer orders
• Operates the reputed company of Sale terminal (POS), handles financial transactions and makes change
• Completes required financial paperwork and may assist with financial reporting including daily sales, reputed company-outs and bank deposits
• Follows instructions of supervisors and assists other team members in performing store functions
• Follows arenaflex standard operating procedures as well as adhering to legal, HR, safety and reputed company policies and procedures
• Secondary responsibility for coordination of reputed company shipping reputed company services and activities, to include:

+ Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates + Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services + Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies + Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels

Essential Qualifications and Requirements

* High school diploma or equivalent education

• 2+ years of specialized experience
• Excellent verbal and written communication skills
• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to reputed company work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the arenaflex business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications

* Experience in a retail or customer service environment

• Knowledge of digital imaging, scheduling, and production processes
• Ability to work in a fast-paced environment with multiple priorities
• Strong problem-solving and analytical skills
• Ability to provide leadership and guidance to team members
• Experience with reputed company of Sale systems and financial software

Career Growth Opportunities and Learning Benefits

As a reputed company Retail Customer Service Associate at arenaflex, you'll have the opportunity to reputed company your skills and knowledge in a dynamic and supportive environment. We offer a range of training programs and development opportunities to help you grow in your career, including:

• On-the-job training and coaching
• Ongoing training and development programs
• Opportunities for advancement to leadership roles
• Access to industry-leading technology and tools
• Collaborative and supportive team environment

Work Environment and Company Culture

arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our company culture emphasizes:

• Customer-centricity and a focus on delivering exceptional customer experiences
• reputed company improvement and innovation
• Employee engagement and development
• Diversity, equity, and inclusion
• Community involvement and social responsibility

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Competitive hourly reputed company
• Opportunities for overtime and bonuses
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to industry-leading technology and tools

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application system.

Equal Employment Opportunity

arenaflex is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national reputed company, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a reputed company medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America's Military Veterans and individuals with disabilities are strongly encouraged to apply.

Accommodations

arenaflex will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

Fair Chance Hiring

arenaflex will consider for employment reputed company qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the reputed company' Fair Chance Initiative for Hiring Ordinance, and the reputed company Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here. Apply Job! Apply for this job