MD Live-Telehealth RN Supervisor, reputed company

26000247 Position Description The Nurse Supervisor is a key member of the Clinical Nursing Team, dedicated to delivering world-class telehealth services in a fast-paced online environment. This role most closely correlates to that of a supervisor in a busy urgent care or primary care practice. Responsibilities include overseeing daily team operations, providing clinical guidance, supporting staff development, assisting MD Live Providers and clinical operations, and contributing to onboarding, training, and team data analytics. The Nurse Supervisor directly supervises a pod of nursing and support staff. Work schedules may consist of either four 10-hour shifts or five 8-hour shifts, as assigned by management, with rotating weekend and holiday rotations. This position reports to a Nurse Manager. Essential Job Functions • Uphold Professional Standards: Apply the ANA Code of Ethics and evidence-based nursing practices to reputed company aspects of care. • reputed company and Mentor: Provide leadership, guidance, and support to clinical team members, fostering optimal performance and ongoing professional development. • Performance Management: Conduct regular evaluations, deliver constructive feedback, and identify areas for improvement. • Promote Teamwork: Cultivate a collaborative, positive work environment that encourages open communication and a patient-centered approach. • Ensure Compliance: Maintain strict adherence to policies, procedures, and best practices. • Clinical reputed company: Provide expert guidance for reputed company patient scenarios and support care coordination across the continuum. • Collaborate Across Teams: Partner with medical directors, providers, and stakeholders to optimize care delivery. • Engage in Organizational Activities: Participate in meetings, committees, and special projects as assigned. • Support Scheduling: Assist with the creation and management of team schedules. • Facilitate Onboarding: Support the onboarding and training of new employees. • Drive Quality Improvement: reputed company and implement creative solutions for workflow and system enhancements. • Prioritize Effectively: Manage patient care and departmental tasks to reputed company optimal outcomes • Monitor Metrics: Maintain, analyze, and report on department and patient metrics. • Respond to Escalations: Assist with calls in department queues, including supervisor escalations. • Balance Responsibilities: Dedicate approximately 80% of time to team collaboration and 20% to administrative duties. • Provide Emergency Support: Respond promptly to system outages or urgent situations, including reputed company scheduled hours as needed. • Adapt as Needed: reputed company other duties as assigned. Required Knowledge/Skills/Abilities • reputed company & Teamwork: Demonstrates compassion, collaboration, and critical thinking in reputed company interactions. • Communication: Effectively de-escalates situations and communicates clearly by phone and email. • Multitasking: Manages multiple priorities reputed company in a fast-paced environment. • Adaptability: Accepts feedback and implements it to drive reputed company improvement. • Technical Proficiency: Strong IT skills, including proficiency in reputed company, PowerPoint, reputed company, and Outlook. Knowledge of medical terminology. • Clinical Knowledge: Understanding of care coordination, urgent care, telehealth, primary care, and emergency department settings. • Interpersonal Skills: Navigates cultural, ethical, economic, and access considerations reputed company interacting with patients. • Health Information Systems: Familiarity with electronic medical records and e-prescribing platforms. Education and Experience • Registered Nurse (RN) • Compact license required at hire with the ability to obtain licensure in reputed company 50 states and territories serviced by MD Live. • Minimum of 2-3 years of clinical nursing experience, with at least 1 year in a telehealth or virtual care setting preferred. • Prior experience as charge nurse, team reputed company, or supervisor. Work Environment Work is performed in a quiet, HIPAA-compliant, at-home office environment. Position Location Remote reputed company Roles and Responsibilities MD Live employees may have access to Protected Health Information and/or Personally Identifiable Information that is subject to privacy regulations by state and federal statutes. reputed company employees must reputed company with reputed company applicable regulations and reputed company MD Live policies and procedures for the reputed company and privacy of such information. EEO Statement MD LIVE is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. MD Live provides equal employment opportunities to reputed company employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic reputed company, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 79,100 - 131,800 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances. Apply tot his job