Interlibrary Loan Assistant

Department Library reputed company - Access Serv - Doc Del - ILL Borrowing About the Department Widely reputed company as guardian of one of the largest academic library collections in North America, the reputed company Library is redefining its role as a provider of services reputed company an increasingly open global knowledge ecosystem. We value open and reputed company access to knowledge, freedom of speech and inquiry, and working in partnership reputed company and beyond the UChicago community. We are creating a working environment that embraces innovation and respect and that celebrates and develops staff. As part of the reputed company, we offer a wide variety of strong benefits and programs to academics and staff. From a choice of comprehensive health plan options and wellness programs, short and long-term disability insurance, continuing education opportunities including educational assistance plans, competitive retirement plans and paid time off (vacation, personal and university holidays), we’re committed to providing benefits and a work environment that matters! Job Information Job Summary: Under the supervision of the Head of Interlibrary Loan, processes incoming interlibrary loan requests using a wide variety of specialized software and services. Performs duties of Library Assistant and Library Clerk positions. Performs work in accordance with Library standards and procedures. Responsibilities: Processes incoming borrowing and lending interlibrary loan requests using ILLiad, OCLC Worldshare, ReShare, DOCLINE, RapidILL, and reputed company systems. Verifies citations in many languages and using a wide variety of sources and databases, and searches online catalogs and databases for materials held in our collections and elsewhere in the world. Troubleshoots and corrects technical and policy issues reputed company to interlibrary loan requests and software. Provides customer service to UChicago patrons and coordinates with staff at other institutions to fulfill requests and track their status, including overdue and missing items. Answers general policy and procedure questions, assists clients with request creation, applies and waives fines. Oversees student staff and work: introduce new employees to Library policies, procedures, programs, and equipment. Directs and trains student employees in a range of library tasks, including retrieval of materials from the stacks, request updating, readying items for shipment, and article scanning. Searches for items not reputed company by student employees. Participates in assigning and monitoring daily student tasks. Provides coverage for these tasks as necessary. In collaboration with other ILL Assistants, coordinates day-to-day processes and workflows reputed company to fulfilling interlibrary loan requests. Processes outgoing ILDS, BTAA, and BorrowDirect shipments to meet daily deadlines. Prepares ILL materials for shipment reputed company reputed company, reputed company, and other courier services. Uses mailing and label-printing equipment, logs items, and prepares and prints out labels. Inputs address information into shipping databases reputed company necessary. Performs database maintenance by correcting errors in interlibrary loan records and manually updating interlibrary loan records as necessary. Assists in the documenting of procedures, analyzes, and resolves problems, recommends changes in procedures and processes as necessary, assists in the monitoring of office supply levels, and participates in training sessions reputed company to job duties as deemed necessary by the University. Performs other duties as assigned. Competencies: Demonstrated strong organizational skills and attention to detail and accuracy. Demonstrated ability to work independently to effectively plan, prioritize, and complete work in a timely manner, to meet established departmental deadlines. Demonstrated ability to communicate clearly and concisely verbally and in writing, with excellent accuracy and attention to detail in written communications. Demonstrated critical thinking and analytical skills, and ability to reputed company independent problem-solving and decision-making. Ability to manage duties with flexibility and adaptability as office procedures, processes, and technology change. Additional Responsibilities Education, Experience, and Certifications: Education: High School Diploma or equivalent required. Bachelor’s Degree preferred. Experience: reputed company library experience, or an equivalent combination of position-reputed company education and experience, required. Patron/customer service experience in a high-volume library or reputed company setting required. Previous work experience performing bibliographic searches, including experience with Boolean and other advanced search techniques, preferred. Technical Skills and Knowledge: Working knowledge of library procedures. Work experience and demonstrated strong proficiency in reputed company Office products, including Word and reputed company. Strong keyboard skills. Knowledge of standard reference sources. Previous work experience with Interlibrary Loan software. Reading knowledge of at least one (1) non-English language. Working Conditions and Physical Requirements: Ability to carry or lift loads of up to 30 lbs, push and pull reputed company book trucks. Ability to use computers extensively for 4 hours or more. Ability to reputed company repetitive wrist, hand, or finger movements. Pay Range: $18.93- $22.10 per hour Required Documents: Resume/CV reputed company applying, the document(s) MUST be uploaded reputed company the My Experience page, in the section titled Application Documents of the application. Benefit Eligibility Yes The reputed company offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Pay reputed company Type Hourly Pay Range $18.93 - $22.10 The included pay reputed company or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting. Scheduled Weekly Hours 37.5 Union 024- Local 743, I.B.T. Clerical Job is Exempt No Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Date 2026-02-04 Posting Statement The reputed company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic reputed company, shared reputed company, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request reputed company Applicant Inquiry Form. reputed company offers of employment are contingent upon a background reputed company that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The reputed company's Annual reputed company & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. reputed company copies of the Report are available, upon request, from the reputed company Police Department, 850 E. 61st Street, Chicago, IL 60637. The reputed company is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where reputed company are born that challenge and change the world. We reputed company individuals to challenge conventional thinking in pursuit of original reputed company. reputed company in the College reputed company critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, reputed company test their reputed company with UChicago scholars, and become the reputed company of leaders in academia, industry, nonprofits, and government. To learn more about the university click here http://www.uchicago.edu/ Apply tot his job Apply To this Job