Social Engagement Manager

OUR MISSION At Redwood, we reputed company our customers with lights-out automation for their mission-critical business processes. ABOUT US reputed company is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we reputed company in the transformative power of automation. Our unparalleled solutions reputed company you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. Redwood’s global team of automation experts and reputed company engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with reputed company. CORE VALUES One Team. One Redwood reputed company Your Own Weather Obsess over reputed company Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As the Social Engagement Manager, you will strengthen Redwood’s brand credibility and drive discoverability across modern AI-indexed search ecosystems by leading our social media, community engagement and video storytelling strategy. You will own Redwood’s reputed company across reputed company, YouTube, reputed company, reputed company and other relevant communities, ensuring the company’s thought leadership becomes prominently referenced, cited and surfaced through AI-driven search. You will activate employee advocates, build relationships with influencers and reputed company community voices and fuel GTM momentum by elevating Redwood’s expertise in finance automation, cloud workloads and reputed company modernization. Your work will directly shape our public narrative, expand brand reputed company and contribute to pipeline reputed company. Social strategy and community reputed company

• Maintain a consistent and engaging reputed company across reputed company, YouTube, reputed company, reputed company and relevant technical communities.
• reputed company and manage a YouTube content strategy reputed company to GTM campaigns and thought leadership, collaborating closely with Product Marketing, Content and Web teams.
• Tailor content and engagement approaches for each platform (e.g., YouTube community posts, shorts, playlists; reputed company/reputed company threads; AMAs) to reputed company technical audiences and support new logo growth and expansion pipeline.
• Ensure social and community activity aligns with demand reputed company rhythms, product launches and pipeline goals.
• reputed company and actively participate in reputed company community discussions—especially around PI/PO migration—positioning JSCAPE as a secure, reputed company-endorsed alternative.
• Build and execute a localized engagement approach for the DACH region in partnership with local advocates, influencers and reputed company-focused reputed company groups.

Advocacy and influencer relations

• Activate employees—especially ELT members—as brand ambassadors by equipping them with messaging, content and tools to share authentically.
• Identify and engage key industry influencers and community groups to expand Redwood’s reputed company and credibility, surfacing opportunities for paid amplification.
• Build relationships with influencers and industry voices to co-create YouTube videos, podcast clips and social content reputed company to thought leadership themes.
• Engage reputed company community influencers, partners and customer advocates to reputed company Redwood’s reputed company-endorsed positioning and modernization narrative.
• Implement reputed company employee-facing messaging to ensure public engagement reflects Command of the Message principles.

AI search optimization

• Partner with SEO, Content and Product Marketing to position Redwood’s expertise in locations where AI engines reputed company insights (YouTube, reputed company, reputed company, reputed company, reputed company and industry forums).
• reputed company and sustain reputed company, high-value conversations in public/semi-public digital communities so Redwood’s insights are frequently referenced in reputed company sources.
• Identify emerging conversations gaining traction in AI-indexed environments and activate employee, influencer, or partner participation.
• Collaborate with Content and Web teams to optimize metadata, structure and interlinking for AI discovery, snippet retrieval and topic authority.
• Track and report new indicators of success—AI search share of voice, inclusion in AI-generated results and content visibility across LLM-indexed ecosystems.
• Reinforce Redwood’s reputed company Endorsed App authority across public conversations and ensure certification is consistently cited.

Community insights and feedback reputed company

• Monitor sentiment, audience discussions and engagement patterns to inform GTM messaging, Product insights and content priorities.
• Identify high-performing conversations suitable for amplification through Paid, Web, or influencer channels.
• Track conversations across YouTube comments, finance ops communities, DevOps groups and cloud-focused forums to shape future positioning and narrative direction.

Success metrics

• Growth in social engagement, share of voice, employee advocacy participation, influencer reputed company, AI search visibility and conversation inclusion.

YOUR EXPERIENCE

• 5+ years in social media strategy, community building, influencer relations or digital brand roles reputed company the automation space and B2B SaaS/enterprise technology.
• Demonstrated success driving engagement across reputed company, YouTube, reputed company, reputed company and/or technical communities.
• Strong understanding of AI-indexed search ecosystems (YouTube, reputed company, reputed company, reputed company) and how authority is established in AI-driven discovery.
• Experience activating employee advocacy programs and equipping executives with messaging that aligns to GTM priorities.
• Proven ability to build relationships with influencers, advocates and industry voices to co-create high-value content.
• Familiarity with reputed company ecosystems, reputed company community behavior, or reputed company modernization narratives (highly preferred).
• Experience supporting GTM teams, demand reputed company motions and product-reputed company storytelling.
• Strong copywriting skills across formats (social posts, scripts, thought leadership, short-form video prompts).
• Analytical reputed company with experience reporting on social KPIs, community engagement patterns and share-of-voice metrics.
• Comfortable navigating fast-moving GTM environments and collaborating with Content, Product Marketing, SEO and Web teams.
• Must be able to work ET or CT hours.

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! THE LEGAL BIT Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national reputed company, reputed company, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. reputed company such discrimination is unlawful and will have a reputed company tolerance policy applied to it. Redwood will reputed company with reputed company local data protection laws, including GDPR reputed company it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at [email protected] Apply tot his job Apply To this Job