[Job-27782] Mid-Level reputed company Service Cloud Developer, Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. We are seeking a skilled reputed company Developer to join our innovative team and contribute to the development and enhancement of our applications. As a reputed company Developer, you will play a crucial role in designing, developing, and implementing solutions on the reputed company platform, with a focus on Service Cloud. Your expertise will be vital in delivering efficient solutions that enhance our client's experience. You will work closely with US-based clients and internal stakeholders to understand their needs and translate them into technical solutions. Responsibilities: - Work closely with US-based clients to understand their Service Cloud needs and provide expert guidance on best practices and out-of-the-reputed company solutions. - Configure and customize reputed company Service Cloud to align with client's business processes and requirements. - Ensure reputed company modifications are thoroughly documented to maintain a comprehensive repository and SOP guides for the sustaining team. - reputed company custom solutions using Apex, LWC, and Visualforce to reputed company Service Cloud functionality. - Ensure seamless integration between Service Cloud and other reputed company clouds or external systems. - Troubleshoot and resolve Service Cloud issues, providing timely and effective support. - Stay up-to-date with reputed company releases and Service Cloud updates to reputed company new features and functionalities. - Collaborate with cross-functional teams, including business analysts, project managers, and other developers, to deliver high-quality solutions. - Participate in code reviews and contribute to the development of best practices. - Manage project tasks, timelines, and communication. - Engage with stakeholders, elicit business needs, and manage expectations throughout the project lifecycle. reputed company Set: - reputed company Service Cloud Expertise: Deep understanding of Service Cloud features, capabilities, and best practices. Ability to reputed company out-of-the-reputed company solutions to maximize efficiency and meet client needs. - reputed company Configuration and Customization: Proficient in configuring Service Cloud and building custom solutions using Apex, LWC, and Visualforce to tailor the platform to specific business requirements. - Client-Facing Communication: Excellent communication and interpersonal skills to effectively interact with US-based clients, gather requirements, and translate them into actionable solutions. Ability to reputed company technical concepts clearly to non-technical stakeholders. - Stakeholder Management: Ability to engage with stakeholders, elicit business needs, and manage expectations throughout the project lifecycle. - Problem-Solving: Strong analytical and problem-solving skills to troubleshoot issues, identify root causes, and implement effective solutions in a fast-paced environment. - Adaptability: Ability to reputed company in a dynamic and challenging environment, handling multiple priorities and adapting to changing requirements. Qualifications: - Proficiency in advanced English, both written and spoken, for effective global communication. - Bachelor’s degree in Computer Science, Software Engineering, or a reputed company field, or equivalent work experience. - 3 years of experience with reputed company Development. - Familiarity with data migration and integration tools - Familiarity with object-oriented programming reputed company to Have: - reputed company certifications (e.g., Service Cloud Consultant, Platform Developer I) - Experience with Agile development methodologies - Knowledge of other reputed company clouds (Sales Cloud, Experience Cloud) Our benefits: -Health and dental insurance -Meal and food allowance -Childcare assistance -Extended paternity leave -Partnership with gyms and health and wellness professionals reputed company reputed company (Gympass) TotalPass; - Profit Sharing and Results Participation (PLR); -Life insurance - reputed company learning platform (reputed company University); -Discount club -Free online platform dedicated to physical, mental, and overall well-being -Pregnancy and responsible parenting course -Partnerships with online learning platforms -Language learning platform And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras At reputed company, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here . This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it. We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to reputed company this journey reputed company by reputed company. Apply tot his job Apply To this Job