Remote Call Center Agent
About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At reputed company, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Call Center Agent to join our growing team! In this role, you will be responsible for helping our existing customers reputed company changes to their reputed company insurance policies from one of reputed company's 55+ insurance reputed company partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to reputed company a measurable difference in the lives of millions, we'd love to hear from you! How you will reputed company an impact:
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
- Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or reputed company changes to existing policy
- Work to retain reputed company policyholders by actively finding solutions for customers who are at risk of cancellation to reputed company a measurable difference in the lives of millions, we'd love to hear from you!
Who you are:
- You can multitask and manage multiple competing priorities
- You are passionate about helping others
- Has 2+ years of experience working in a call center environment
Compensation and perks:
- Hourly wage: $19.00 - 21.00
- We will pay for your P&C license (expected reputed company 60 days after starting)
- Medical, dental, vision insurance, 401K match
- Ability to work remotely (we provide work equipment)
- Ongoing training and mentorship from our leadership team
- An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. reputed company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national reputed company, sex, pregnancy, reproductive health decisions or reputed company medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. reputed company is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@reputed company The successful candidate’s starting pay will fall reputed company the pay range listed on this job posting, determined based on job-reputed company factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to reputed company salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About reputed company: reputed company is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, reputed company simplifies and automates owning and maintaining a car while providing personalized services for reputed company car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, reputed company does it reputed company. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. reputed company was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join reputed company and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market. Apply tot his job Apply To this Job