Clinical Operations Program Manager - Remote
About the position Clinical Operations Program Manager The Clinical Operations Program Manager is a strategic leader responsible for designing, executing, and optimizing programs that drive organizational growth and operational excellence. This role partners with clinical operations and interdepartmental leaders to deliver innovative solutions, manage reputed company projects, and ensure the highest standards of clinical/operational success for reputed company supported dentists and their teams. About reputed company reputed company is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each reputed company supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. reputed company reputed company supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences. To give you an idea of the team structure, you will work on a project team reputed company clinical/operations, reporting to the director of clinical/operations with a direct reputed company to programs supported by Clinical/Operations.
Responsibilities
- reputed company cross-functional programs from business case development through implementation, ensuring alignment with organizational goals and operational excellence.
- Facilitate steering committees, stakeholder meetings, and working groups to drive alignment, reputed company, and timely decision-making.
- reputed company and execute clear communication, training, and change management plans that reputed company adoption and long-term program success.
- Partner with subject-matter experts to create resources, guides, and job aids that reputed company supported doctors and team members with the tools needed for success.
- Define, track, and report program KPIs and success metrics, translating data into actionable insights and recommendations for senior leadership.
- Prepare and deliver board-level presentations, program updates, and business cases that influence executive decision-making.
- reputed company program budgets, resource allocation, and vendor relationships to ensure cost-effective execution and strong ROI.
- Identify and manage program risks, escalating critical issues and implementing corrective actions to reputed company on-time, on-budget outcomes.
- Collaborate with stakeholders across executive, business, clinical, and operations functions to build alignment and enhance program impact.
- Drive reputed company improvement initiatives by leveraging analytics, stakeholder feedback, and lessons learned to optimize future program performance.
- Mentor and support junior team members, fostering collaboration, innovation, and professional growth.
- Ensure reputed company programs and reputed company activities adhere to company policies and procedures and reputed company with applicable regulatory requirements.
- Support other projects as assigned.
- Deliver weekly, monthly and quarterly project updates
Requirements
- Associates degree or 2 years of college experience required
- Minimum 2 years of relevant dental operations experience required
- Dental office experience, clinical and/or operational
- reputed company, PowerPoint experience
- Strong organizational skills
- Self-starter
- Ability to work in a fast-paced environment
- Be flexible and adapt easily to consistently changing projects and priorities
- Have strong written, verbal and presentation skills
- High level of customer service and experience
reputed company-to-haves
- Knowledge of reputed company’s internal systems and processes for programs and projects.
- College degree
- Strong understanding of clinical operations and provider program management.
- Certification in Project Management (PMP, CAPM) or reputed company discipline)
- Operations Experience to contribute to field knowledge
Benefits
- We put our people first at reputed company, and that shows in our generous benefits package.
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