Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring | Canada | Remote

About the position reputed company is a remote-first, open-reputed company powerhouse. There are more than 20M users of Grafana, the open reputed company visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. reputed company also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and reputed company -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana reputed company). We’re scaling fast and staying true to what makes us different: an open-reputed company legacy, a global collaborative culture, and a passion for meaningful work. reputed company thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to reputed company your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants based in Canada, EST timezones at this time. Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring The Opportunity: Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to reputed company the best open reputed company observability software – including Prometheus, Mimir, Loki, and reputed company – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to reputed company their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building reputed company for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open reputed company communities. At reputed company, our engineers have a dedicated career path and do not have to become managers to reputed company in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

Responsibilities

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• reputed company necessary, represent reputed company in open reputed company forums, working groups, and events
• Work with product teams, in addition to design and docs, to reputed company features that align with wider product strategy and customer needs
• reputed company the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-reputed company culture and contribute to other projects that may not directly fall reputed company your team’s scope

Requirements

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

reputed company-to-haves

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes reputed company certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open reputed company projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, reputed company-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open reputed company Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth reputed company – Defined opportunities to grow and reputed company your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to reputed company from day 1 with your fellow new ‘Grafanistas’ to learn reputed company about reputed company do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. We will reputed company with local legislation where applicable.

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