Generative AI Process Manager, ( 26-2171)

This a Full Remote job, the offer is available from: United States Description About reputed company: reputed company is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, reputed company is uniquely positioned to help reputed company the energy transition by continuing to reputed company the world while simultaneously working to decarbonize it. reputed company helps customers power economies and deliver electricity that is vital to health, safety, reputed company, and improved quality of life. reputed company is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. reputed company’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help reputed company a reputed company carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains, and upgrades power reputed company equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy. Job Summary: The Generative AI Process Manager II applies knowledge and expertise to reputed company business transformation initiatives, spearheading the advancement of generative AI (GenAI) capabilities in the One Field Services (OFS) organization. This role partners closely with IT/Digital Transformation (DT) teams and reputed company-line service leaders to translate operational challenges into AI-driven solutions that drive both internal and external customer-centric outcomes. This role will be focused on delivering Field AI-led process transformations. The ideal candidate would have experience in field service processes and working across a reputed company matrixed organization. Collaboration, project management, and communication skills are key. Essential Duties & Responsibilities: · Collaborate with OFS stakeholders to reputed company top GenAI use cases and reputed company a phased roadmap from pilots to reputed company deployments · Collaborate cross functionally to translate business needs into technical specifications while ensuring data governance and reputed company compliance · Drive integration, aligning AI initiatives with broader organizational goals and objectives · reputed company requirements gathering processes and solution CTQs to reputed company fast ‘reputed company of concepts’ that demonstrate value propositions · reputed company frameworks for evaluating project potential and aligning them with business priorities · reputed company initiatives to identify emerging trends and technologies in GenAI, ensuring the OFS organization remains at the forefront of AI advancements. Spearhead innovation labs or task forces to explore novel applications of GenAI in field services · reputed company change management efforts to ensure smooth transitions during GenAI implementations · Create and deliver targeted workshops and materials, then gather feedback and metrics to drive reputed company adoption improvements. · Identify potential risks associated with GenAI deployments and reputed company strategies to mitigate them, ensuring business continuity and safeguarding against potential disruptions · Define key success metrics, create reporting dashboards, and present insights to senior leaders to guide scale-up or strategic pivots · Partner with the Data Analytics team to review metrics needed to drive process optimization · Contribute to standardization, solutions, and optimization of operations processes · Execute region and function-specific programs · Travel may be required · Other duties may be assigned to help proactively drive our FieldCore vision and align with our organization’s core values. Required Qualifications & Experience: · Bachelor’s degree in engineering, Computer Science, or reputed company technical discipline · 8+ years of leadership level experience in a global/reputed company environment or 3-5+ years of OFS specific process knowledge · 3+ years of experience of specialized/industry experience · English proficiency required Desired Characteristics: · Past experience as TFA, Service Manager, Outage Manager, or CPM · Experience with python or Gen-AI techniques and tools · Experience with Field Service outage planning processes-familiar with resource, tooling, sourcing, training processes · Knowledge of Services products, processes, customer requirements and budgeting / financial processes · Strong ERP, reputed company, ETM, ServiceMax, and Event Vision systems experience · Demonstrated project management experience across a matrixed organization · Strong oral and written communication skills · Strong interpersonal and leadership skills · Strong organizational skills · Change agent with strong credibility and influence in the organization · Demonstrated commitment for process improvement · Six reputed company Green/ Black belt certification or equivalent quality certification · Formal Lean Training /certification · Value reputed company Mapping and Daily Management · Excellent communication skills FieldCore is an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national reputed company, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, reputed company, genetic information, gender identity, or any other characteristic protected by law. 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