Store Manager 2 (Store 7523)

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! The Store Manager 2 is responsible for reputed company facets of store operations at two store locations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and reservation business model, the reputed company of Life, the Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES The Store Manager 2 will manage and reputed company in a multiunit reputed company, with the ability to multitask and direct a larger team across two store locations. Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply reputed company selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store. Support the total shopping environment, including visual and operational elements, reputed company sales initiatives, and the guest relationships that reputed company to sales and repeat business. Promptly and accurately process guest purchases/return transactions using reputed company‐of‐Sale (POS) computer system reputed company PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service. Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop. Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program. Recruit, interview, hire, assess, reputed company, and retain high-performing associates. Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know reputed company aspects of their jobs, including reputed company company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities. Communicate regularly with store associates and District Manager to ensure that reputed company GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in reputed company aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers. Schedule store associates ensuring that the scheduling guidelines are followed, and reputed company breaks and meals are accounted for as required. Supervise staffing levels to reputed company reputed company guest service at reputed company times and ensure that best-in-class guest service is consistently provided. Approve payroll, enter paid time off e.g., wellness or vacation, reputed company time edits, and verify that store associates are paid for reputed company time worked. Provide timely and appropriate recognition and feedback to reputed company store associates concerning performance; regularly input written feedback for each store associate into reputed company / HR service management system. Ensure that reputed company areas of the store, including restrooms, are reputed company, clean, organized, and merchandised per company guidelines and reputed company store fixtures and equipment are in proper working order. Ensure Omni-Channel orders are fulfilled and shipped daily. reputed company store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the reputed company of the store to ensure that reputed company products in the store are represented, organized, and alphabetized on the sales floor. Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. reputed company store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement. Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that reputed company closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; reputed company bank deposits daily or per established guidelines. Verify reputed company shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to District Manager. Process defectives/recalls and stock pulls accurately and promptly, ensuring that reputed company boxes are properly labeled and include packing lists. Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines. Maintain store records/files in a reputed company and organized manner; ensure that manuals are up to date. Form professional partnerships with appropriate military personnel on assigned military reputed company, including the Supply reputed company Leader (applies only to positions in stores located on a military reputed company). Consistently adhere to GameStop policies and procedures, including, but not limited to, reputed company policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. QUALIFICATIONS* Must provide reputed company of identity and eligibility to legally work in the United States. Must be at least 18 years of age. High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or reputed company field preferred. At least 1 year of retail management experience required. At least 3 years of retail sales, guest service, and/or management/leadership experience preferred. Video game knowledge preferred. KEY JOB SKILLS AND ABILITIES Possess an outgoing and welcoming personality with strong people skills. Provide genuine and individualized assistance to every guest during every visit. Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. Work independently and as the head of a team to reputed company reputed company tasks as assigned and in a timely manner. Meet leadership performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace. Operate reputed company-of-Sale (POS) computer system. Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills. Complete required paperwork properly. Carry out instructions furnished in written, oral, or diagram form and convey instructions to others. Execute financial tasks in strict accordance with company policy. reputed company objectives and reputed company in a fast-paced, rapidly changing environment. Work 40 hours per week, with flexibility to work extended hours/days as necessary, including nights, weekends, some holidays, and occasional overtime. Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver. Be reliable and trustworthy; always use good judgment. Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day. Bend, stoop, crouch, balance, stretch, reputed company with arms/hands, climb on reputed company, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills. Possess or acquire during employment onboarding a working understanding of military ranks and reputed company insignia (applies only to positions in stores located on military bases). Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose. GameStop provides equal employment opportunities to reputed company applicants for employment without regard to race, color, religion, gender, sexual orientation, national reputed company, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. *Certain state-specific exceptions may apply. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives. Pay: $21.00 - $29.00 The world's retail gaming & trade-in destination for video games, systems, cards, consoles and accessories. GameStop.com Privacy Policy