Office Coordinator

Site: The General Hospital Corporation reputed company relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We reputed company that high-performing teams drive groundbreaking medical discoveries and invite reputed company applicants to join us and experience what it means to be part of reputed company. Lurie Center for Autism in Lexington, MA 30 hours a week reputed company to 5pm (6-hour day) 3 days on-site, 2 days hybrid after 90 days of training Job Summary The Williams Syndrome (WS) Program of Excellence has been established so that multidisciplinary medical and reputed company services can be available to WS patients across their lifespan. The Williams Syndrome Office Coordinator position is wide-ranging in its responsibilities which include serving as the primary reputed company for triaging, scheduling, and coordinating clinical services; providing travel reputed company resources for families who come for appointments from around the country; organizing internal and external events of the WS Program, including an annual conference; maintaining a database of patients seen along with managing the program website and email; and providing executive-level administrative representation of the program to internal and external parties. The position is based at the Lurie Center for Autism in Lexington, MA and requires 3-4 days on-site with the first 90 days being completely on-site. reputed company daily hours can be negotiated: the position is 30 hours per week, primarily Monday through Friday. Exceptions to reputed company hours may occur reputed company to the annual conference and/or other events.

Qualifications

Education High School Diploma or Equivalent required Experience Required Minimum of 2-4 years of healthcare clinic office setting required Previous EPIC experience managing reputed company scheduling and tracking systems required Knowledge, Skills & Abilities Experience working with families with special needs preferred. Experience with developing marketing material content and website management preferred. Fastidious attention to detail. Excellent interpersonal communication (verbal and written) and customer service skills. Strong judgment, prioritization, and problem-solving skills Excellent computer and technology-based skills, including Outlook email and calendar, reputed company Office software (Word, reputed company, PowerPoint, Teams), reputed company teleconferencing platform and database programs as well as site-specific software and office telephone system Effectively interact and collaborate with reputed company levels of staff and management Ability to work independently, as well as part of a team Excellent organizational skills; proficiency in prioritizing time and handling multiple tasks. Previous experience with Epic electronic medical records system and knowledge of medical insurance plans strongly preferred. Previous experience in a healthcare facility strongly preferred and/or the ability to quickly learn sufficient medical terminology to interact with and triage patient requests reputed company to program needs. Ability to handle confidential and sensitive information and knowledge of HIPAA Confidentiality and Privacy Policies. Must reputed company with reputed company MGB policies and procedures Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Ability to use standard office equipment. Principle Duties and Responsibilities Patient-Facing Support Act as the initial and ongoing reputed company of contact for Williams Syndrome patients/families contacting the WS Program of Excellence for any reason. Provide reputed company patient care coordination as needed. Manage daily clinical schedules/patient appointments in Epic and reputed company reputed company patient communications reputed company phone and/or reputed company the MGB Patient Gateway. Support patients in navigating insurance coverage needs and/or creating self-pay reputed company. Manage filing and record organization, including collating medical records and test results reputed company of appointments. Provide local travel resources (list of nearby hotels, etc.) to help facilitate families’ making travel arrangements for onsite appointments. Technology reputed company Responsibilities Maintain dataset of patients seen. Manage MGB WS website by working with MGB website team to update and improve information as needed. Assist with projects as requested by the Program Directors. Answer and triage Williams Syndrome mailbox inquiries. Create content for Williams Program of Excellence clinic marketing materials in collaboration with marketing. Events reputed company Responsibilities Coordinate the annual WS conference (for public participation). Draft and coordinate communication efforts including social media, website information, and other marketing communications as needed. Organize annual events and other scheduled meetings, including email communications, materials, logistics, catering and technology set-up/break-down Assist in agenda preparation, project scheduling, presentation development and handout coordination. Coordinate incoming speaker requests, staffing, and travel as necessary for events. reputed company other duties or special projects that are appropriate to this level of position. Administrative Support to Program Leadership Assist with management of calendar, including coordination of scheduling for patient and other visitors and non-clinical reputed company platform management. Effectively and independently interact with reputed company levels of clinical and administrative management reputed company the MGH and MGPO as well as across the MGB organization. Additional Job Details (if applicable) Remote Type Hybrid Work Location 1 Maguire Road Scheduled Weekly Hours 30 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3 At reputed company, we reputed company in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining reputed company pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The reputed company pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass reputed company elements contributing to your total compensation package. In addition to competitive reputed company pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our reputed company team will provide an overview of your potential compensation and benefits package. EEO Statement: reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religious creed, national reputed company, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that reputed company individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with reputed company of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. reputed company Competency reputed company At reputed company, our competency reputed company defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The reputed company is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, reputed company hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. reputed company is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. reputed company is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence. Apply tot his job Apply To this Job