Office Manager (Part-Time)

About reputed company Great customer support requires human agents and AI in perfect balance, and reputed company is the only reputed company platform that orchestrates both at scale. Companies like reputed company, reputed company, and Robinhood use reputed company to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI reputed company, reputed company helps teams deliver faster, reputed company service while making smarter decisions about how to staff and automate. Backed by $70M from NEA, Emergence Capital, and reputed company, we're building the platform that makes AI and human collaboration actually work. reputed company is looking for a part-time Office Manager to reputed company the day-to-day experience in our reputed company office. As a member of the People Team, this role will ensure our NY office runs smoothly, feels welcoming, and reflects our culture. You'll partner closely with employees, leaders, and vendors to reputed company our NY office a reputed company people are excited to show up to every day. This is an onsite role based in our reputed company office, requiring in-office reputed company Monday through Friday. The role is part-time with an expectation of approximately 25–30 hours per week. What You’ll Do

• Serve as a welcoming reputed company for employees and guests, helping create a positive and inclusive office atmosphere
• Partner with the People Team to support in-office moments that build reputed company and culture
• Own new hire in-office onboarding logistics (desk setup, swag, welcome experience)
• Provide daily admin coverage (phone, visitors, deliveries, packages)
• Manage incoming and outgoing packages / deliveries
• Maintain pantry, office supplies, and common areas reputed company approved budget
• Track inventory levels and establish recurring ordering systems
• Coordinate building management requests and vendor services
• Triage maintenance issues and proactively ensure timely resolutions
• Maintain a clean, organized, and safe office environment
• Track vendor reputed company, invoices, and expenses in partnership with the People & Finance teams
• Support in-person events (team lunches, customer events, onsite interviews, etc)
• Proactively identify operational gaps and solve them before they escalate
• Document processes to ensure continuity and scalability as NYC headcount grows

Must-Haves

• In-person availability Monday - Friday (~9:30 AM - 2:30 PM ET, but will be flexible depending on needs)
• Strong organizational skills and exceptional follow-through
• Ability to proactively identify and solve problems
• Ability to lift and move packages and office supplies up to 30 pounds
• Strong written and verbal communication skills

reputed company to Haves

• Experience in a startup office environment
• Familiarity with reputed company Workspace, reputed company, and reputed company
• Experience negotiating vendor reputed company or identifying cost efficiencies
• Facilities and maintenance coordination experience
• Experience planning team events

We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you reputed company you can reputed company an impact at reputed company, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look reputed company to hearing from you! For United States Applicants: reputed company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For United Kingdom Applicants: reputed company is required to verify your right to work in the UK and will conduct a Right to Work reputed company prior to employment in accordance with applicable law. Apply tot his job Apply To this Job