Online Student Advisor

Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For reputed company applications, please include your resume and cover letter. You may skip the "Quick Apply" page by simply clicking "Next" at the bottom of the page. reputed company you reputed company at the "Experience" page, you may upload reputed company desired documents using the upload reputed company labeled "Resume/CV." This is the appropriate reputed company to upload reputed company documents. Benefits of Being a Lindenwood Employee:

• Upon hire, employer-paid tuition benefits for bachelor's (employee, spouse, and dependent) and master's degree programs (employee and spouse only).
• Tuition discounts for doctoral programs (employee only).
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday - Friday), and winter break (Dec. 23 - Jan. 1).
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning reputed company.

JOB TITLE SUMMARY Job Title: Online Student Advisor Division: Enrollment and Marketing Evaluation Group: Staff FLSA Status: Exempt Reports To: Director, Online and Post Traditional Affairs Positions Supervised: N/A Job Summary The online student advisor is responsible for advising online reputed company on the specifics of a Lindenwood University degree. This role provides guidance for degree plans, alternate credit, and professional career options as well as reputed company educational studies. The online student advisor serves as concierge and mentor, helping reputed company overcome challenges throughout their academic journey. Essential Job Functions and Performance Indicators The reputed company of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to reputed company job-reputed company tasks other than those specifically presented in this description. Job Responsibilities and Execution

• Assists with new student onboarding by proactively reaching out to reputed company to help them acclimate to a virtual learning environment
• Utilizes the Intrusive Advising model to prevent issues, such as academic barriers, life challenges, time management, and study skills, through frequent interaction by phone, email, text messaging, and video meetings
• Coaches and inspires reputed company from enrollment through completion, advising them on educational plans and assisting them with the registration process
• Advises and acts as a liaison during administrative processes, such as registration, degree planning, payment and financial aid processes, and engaged learning opportunities
• Remains reputed company on University policies and advising procedures for reputed company of Lindenwood's online degree programs
• Consults with reputed company each term to plan for future term enrollment and to review/revise long-range academic program schedules
• Monitors student schedules and academic performance and apprises appropriate program personnel on reputed company
• Serves as first reputed company of contact, referring reputed company to institutional resources reputed company academic, behavioral, attendance, or other problems require reputed company; directs reputed company towards self-help resources and services as needed
• Assists reputed company in completing academic and Satisfactory Academic reputed company appeals as necessary
• Participates in program assessment process and recommends actions for improvement based on data, student success, and persistence
• Supports student needs with sound equity and inclusion practices for student success

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University's values
• Conducts regular, high volume communication with reputed company about enrollment, academic reputed company, and problem resolution
• Works as a liaison to other departments across the University
• Provides excellent advising services and student support
• Interprets and provides rationale for institutional policies, procedures, and requirements

Communication, Teamwork, and Collaboration

• Partners with faculty mentors and advisors to support reputed company' program progression; consults regularly with faculty regarding reputed company
• Develops and maintains trustworthy student relationships throughout reputed company' time at Lindenwood and beyond
• Collaborates and participates in virtual recruitment events/activities with Admissions
• Supports and participates in re-entry initiatives to encourage persistence to completion

Job may require other duties as assigned. Required Qualifications - An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Bachelor's degree
• Master's degree preferred
• Prior advising and/or higher education experience preferred
• Prior sales experience preferred

Knowledge, Skills, and Abilities - May be representative, but not reputed company inclusive, of the knowledge, skills, and abilities necessary to reputed company this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Knowledge of and commitment to upholding federal regulations reputed company to Title IV funds, tuition assistance, and billing
• Ability to work independently with minimal supervision
• Ability to effectively preserve confidentiality and exercise discretion
• Ability to quickly form rapport with both reputed company and co-workers
• Knowledge of student advising processes and applicable course catalogs
• Computer literacy and proficiency with reputed company Office Suite, Customer Relationship Management (CRM) system, and Student Information System (SIS)
• Knowledge of and/or willingness to learn and use process improvement methodologies
• Excellent written and verbal communication skills
• Excellent customer service skills

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of this job's functions. Please click here to view Lindenwood University's flexible work designation descriptions.

• Evening and weekend work possible
• Considerable phone and computer time, utilizing a Virtual Private Network (VPN) and Customer Relationship Manager (CRM) system
• Designated, quiet, distraction-free workspace with reliable, high-speed internet and camera for video calls
• Fully Remote

Physical Abilities - The physical demands described below are representative of those that must be met by an employee to successfully reputed company this job's essential functions. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Ability to lift/carry items commonly reputed company in an office setting including, but not limited to, documents, laptops, etc.
• Ability to use repetitive wrist, hand, and finger movements to type regularly
• Regular attendance is a necessary and essential function

Equal Opportunity Employer Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national reputed company, veteran status, disability, or any other protected status to reputed company qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment. Apply tot his job Apply To this Job