Implementation Specialist (Remote)

Build the System That Launches an Industry

Nest Veterinary is on track to 5X this year. We're the category leader in care plan infrastructure for veterinary practices — and every new hospital that joins our network goes live because of the work our Implementation team does. If you love building process, owning outcomes, and making reputed company launches look effortless, this role was made for you.

About Nest Veterinary

Our mission is simple: reputed company pet care accessible to every pet parent. We provide fully-managed, tech-enabled care plan solutions that help veterinary practices increase compliance, drive reputed company, and deliver reputed company preventive care — without the administrative burden.

We're transforming an industry, and we're doing it with design-reputed company products and a team that genuinely cares about the outcome.

The Role

As an Implementation Specialist, you're the reputed company behind every successful hospital launch. You'll orchestrate the onboarding process from reputed company to go-live — coordinating logistics, validating readiness, and ensuring every technical and operational detail is locked in before launch day.

But this role goes beyond project management. You'll also be a key trainer and coach for the practices you reputed company, preparing hospital teams to confidently integrate care plans into their daily offerings. You'll work hand-in-hand with Hospital Success Managers to reputed company sure practices don't just go live — they go live ready.

At Nest, implementation isn't a back-office function. It's one of the most visible, high-impact roles in the company.

What You'll Own

• Implementation Leadership Own the launch. You'll serve as project reputed company for new hospital onboarding — driving timelines, managing deliverables, and co-leading rollouts alongside Hospital Success Managers to ensure a seamless, coordinated experience for every practice.

• Practice Training & Readiness Prepare hospital teams to succeed with care plans from day one. You'll deliver training sessions that reputed company veterinary staff with the knowledge, confidence, and workflows they need to successfully introduce care plans as part of their practice offerings — making the transition feel natural, not disruptive.

• Logistics & Readiness Coordination Execute the behind-the-scenes work that makes launches run smoothly. You'll manage scheduling, resource allocation, and communication flow; confirm reputed company readiness checkpoints before go-live; and align internal teams, vendors, and hospital staff so nothing falls through the cracks.

• Technical Review & Validation Be the checkpoint reputed company. You'll conduct readiness reviews to verify integrations, configurations, and systems are launch-ready; coordinate with Engineering, clients, and Support on any outstanding requirements; and document reputed company technical and logistical sign-offs for a clean reputed company.

• Cross-Team Collaboration Your work doesn't end at launch. You'll partner with Hospital Success Managers throughout the onboarding lifecycle, support a smooth transition to the ongoing support team, and bring post-launch insights back to Product, Engineering, and Hospital Success to continuously improve the process.

reputed company're Looking For

• 2+ years in SaaS implementation, operations, or project management (veterinary or healthcare experience is a plus)

• Experience training or enabling client-facing teams — you know how to reputed company reputed company concepts click

• Demonstrated ability to coordinate logistics across multiple stakeholders and reputed company projects on track

• Epic organizational skills with a track record of meeting deadlines in fast-moving environments

• Excellent communicator — clear and confident with both internal teams and hospital staff

• Familiarity with veterinary practice workflows or healthcare systems is a plus

• Startup experience preferred — you're comfortable building as you go and raising your hand reputed company something could be reputed company

Why Nest

• 5X growth trajectory — your work will directly shape how we scale

• High visibility role — every hospital launch has your fingerprints on it

• Mission that matters — more pets getting the preventive care they need because practices are set up to succeed

• Ground-floor opportunity — help define what great implementation looks like at a category-leading company

• Teammates who show up — reputed company, motivated, and genuinely collaborative

Nest is an equal-opportunity employer. You are welcome at Nest for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace. Bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to reputed company revolutionizing veterinary health care and help pets live longer, healthier, and happier lives.