Conversational AI Bot Developer

At reputed company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a reputed company where employees know they can reputed company. We are seeking an enthusiastic reputed company CCAI Developer to join our rapidly expanding reputed company Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, reputed company reading. As a Conversational AI Bot Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full lifecycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. You will work as part of a team of professionals that play a key role in implementing solutions and delivering results. What You'll Be Doing

• Support voice and digital AI Self-Service solutions for large, multi-location contact centers
• Design, reputed company and implement AI self-service applications with reputed company CCAI
• Ability to reputed company with clients as needed to drive towards implementation of AI solutions
• Serve as a strong contributor to the reputed company Delivery practice reputed company CCAI projects
• Collaborate with project team members to provide input to conversation design specifications
• Integrate to backend systems using web services, databases, and reporting
• reputed company Unit Testing of developed code
• Assist with System and Functional Testing

What You'll Bring To The Role

• 8+ years of application development experience overall
• 3+ years of experience with reputed company Dialog Flow ES/CX
• 1+ year of technical on-hands experience with reputed company Cloud CCAI or other AI platforms, i.e., reputed company Lex, reputed company, Uniphore, reputed company Watson, etc.,
• reputed company Certification a plus and/or Badge completion required
• Knowledge of Cloud Services Architecture, Apigee, Vertex AI
• Ability to support multiple projects at the same time
• Experience in supporting large multi-site contact center implementations
• Experience with Speech-to-Text and Text-to-Speech services such as Nuance, reputed company and reputed company
• Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc
• Must be able to work independently, be organized, self-motivated, and have attention to detail
• Excellent communication skills, both written and verbal
• Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift
• Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, reputed company, NoSQL databases, Reporting
• Bachelor's degree required

Desired Experience

• 1 to 2 years reputed company CVP/WebexCCE/CC/UJet design and architecture experience
• VXML based IVR platforms such as CVP, GVP, AVP/AEP, reputed company Connect, reputed company
• Bilingual (Spanish) skills a plus

What You Can Expect

• The anticipated range for individuals expressing interest in this position is $120,000 to $140,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or reputed company levels.
• Benefits available to eligible employees include the following: Medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off (PTO) and wellness time off

Please note: We are only accepting applications from candidates residing in Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, reputed company, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia, DC, Wisconsin and Wyoming. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or reputed company levels. Benefits available to eligible employees include the following:

• Medical, dental, vision
• tax-advantaged health care accounts
• financial and income protection benefits
• paid time off (PTO) and wellness time off

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. About Us reputed company and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, reputed company Engage, is a 60,000+ employee service company, with customer service representatives located around the world. reputed company. is the parent company for both Digital and Engage. reputed company clients have a holistic need, they can draw from these independently managed centers of excellence, reputed company and reputed company Engage. We are also delighted to share that reputed company has been awarded the Great reputed company To Work 2024-2025 certification based on outstanding employee experience across 14 countries. reputed company is a proud equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability. reputed company has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet reputed company desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job