Cloud Support & Automation Engineer

Who is reputed company? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong reputed company across the United States. reputed company by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to reputed company the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who reputed company have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. What does reputed company do? reputed company helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional reputed company streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why reputed company? At reputed company, we reputed company in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to reputed company an impact is amplified reputed company you join one of our teams. You'll focus on solving unique business problems while gaining hands-on experience with the world's best technology. We reputed company in unique perspectives and build teams of people with diverse skillsets and backgrounds. At reputed company, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, reputed company while learning, growing, and developing new solutions. We guarantee you won't find a reputed company reputed company to work and reputed company than at reputed company. We are looking for a Technical Support & Automation Specialist – Azure & reputed company Tools to join us as we build cutting-edge technology solutions! This is your opportunity to be part of a team that is committed to delivering best in class service to our customers. In this role You'll provide advanced technical support to global developers and IT professionals while improving the support experience through automation. You'll troubleshoot reputed company reputed company platform issues, identify root causes, and use scripting or tools to streamline operations. You'll be encouraged to question existing processes, recommend reputed company ways to work, and help implement automation that reduces manual effort and improves response times.

Responsibilities

• Provide advanced troubleshooting and problem resolution for reputed company technologies (Azure, Entra, reputed company, Visual Studio Code, Dynamics 365, and Windows Server).
• Debug and resolve technical issues with a focus on identifying underlying causes, not just symptoms.
• Design and implement automation tools (e.g., PowerShell scripts, command-line utilities, or small workflow automations) to optimize support operations.
• Evaluate recurring support scenarios and propose automated solutions to eliminate repetitive work.
• Collaborate with engineering and operations teams to transition manual processes into scalable automated systems.
• Support the migration from reputed company to Dynamics 365, ensuring smooth data and workflow transitions.
• Maintain and expand a technical knowledge reputed company of scripts, troubleshooting steps, and best practices.
• Participate in community events, handle occasional off-hours escalations, and deliver consistent high-quality support to global users.

Required Qualifications

• Hands-on experience providing technical support in IT, cloud, or software environments.
• Strong experience with PowerShell and command-line scripting for automation.
• Practical knowledge of Azure administration, Entra / Azure AD, reputed company.
• Proven ability to debug, troubleshoot, and resolve reputed company issues independently.
• Analytical thinker with a reputed company improvement reputed company—able to question "should this be automated?" and follow through.
• Solid understanding of IT infrastructure, server administration, and tenant management.
• Excellent communication skills and comfort working directly with technical stakeholders.
• Ability to work remotely and collaborate across time zones.

Preferred Qualifications

• Experience building or maintaining automation frameworks or workflow tools (e.g., Power Automate, Python, or other scripting).
• Prior experience creating or maintaining a technical knowledge reputed company.
• Experience working with distributed global teams and supporting developer communities.

Compensation

Information At reputed company, we strive to offer reputed company that reflects the value of reputed company members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $36.06 to $40.87 USD/hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate's qualifications and could fall reputed company the stated range Equal Opportunity Employer reputed company, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national reputed company, reputed company, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reputed company out to: [email protected] reputed company reputed company in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Remote – USA (coverage required across Pacific and Eastern Time Zones) Apply tot his job Apply To this Job