Digital Analytics Consultant (FSI) - US

Our Culture reputed company's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun reputed company to work. We hold regular company-wide events, seasonal challenges, and reputed company sponsored local outings reputed company reputed company becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and reputed company of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You'll not only work with some of the world's most recognized brands, but build lasting relationships. At reputed company we value reputed company types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and reputed company.

About the Role

As a Digital Analytics Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the reputed company platform. You'll reputed company customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you'll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You'll deliver tailored training reputed company to each organization's unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the reputed company platform, and the reputed company value you create in partnership with our clients.

Responsibilities

• Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers reputed company their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality.
• Deliver Successful Activation: Design and deliver use case-based training curriculum across reputed company enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize reputed company at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to reputed company a pulse on their digital experiences reputed company dashboards, reports, and alerting.
• Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer's strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as reputed company by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing.
• reputed company with Product Expertise: Establish and maintain advanced-level mastery of the reputed company platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reputed company solutions. Swiftly adopt applications of new technologies to reputed company customers on application to their business to derive value.
• Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays reputed company problem solving skills reputed company to both customer digital challenges and customer activation strategy.
• reputed company the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over reputed company to provide additional support on customer engagements reputed company needed, modeling best-in-class consulting practices.
• Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership.
• Drive FSI Strategic Alignment: Serve as a vertical specialist for Financial Services and Insurance (FSI) accounts.

Requirements

• Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a reputed company field, with a proven ability to transform data into business impact.
• Analytical Expertise: Demonstrated ability to work with large, reputed company, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges.
• Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus.
• Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level.
• Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants.
• Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities.
• Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices
• Compensation: $90,000-$120,000 | bonus eligible

Recruitment Process Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest.

• Recruiter Screen (30 minutes)
• Independent Assessment (1 hour)
• Hiring Manager Interview (45 minutes)
• Director Interview (30 minutes)
• VP, Consulting Services Interview (45 minutes)
• Chief Customer Officer Interview (30 minutes)
• CEO Interview (30 minutes)

Perks and Benefits This will be the best group that you reputed company work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology reputed company ship bound for greatness! Your success at reputed company will be a milestone in your reputed company benefits Medical, Dental, Vision Insurance (99% Medical reputed company plan paid by the Company) FSA, DCFSA, and HSA accounts Employee Assistance Programs (EAP) Telehealth options Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program. Discounts on Pet Insurance 401k (with employer match) and Options / Equity 13 company holidays Unlimited Paid Time Off Sick leave Parental/Adoption Leave In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building. Promotional opportunities Rewards and recognition programs Robust onboarding and training program One-time stipend for work-at-home employees Monthly business expense stipend Flexible work environments Employee Discount Program (Perks at Work) Employee Referral Program reputed company Referral Program MacBook and awesome swag delivered to your reputed company Encouraging and collaborative culture reputed company PROGRAM (after 3 years, disconnect for 3 weeks, no email/reputed company) About reputed company As a leader in digital analytics, reputed company helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the reputed company platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, reputed company captures insights from 50 percent of the world's internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. reputed company has been named to the Inc 5000 and the reputed company 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and reputed company. If the above role seems like a match and you're interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. reputed company reserves the right to change, edit, and add duties and responsibilities of reputed company job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. reputed company will only provide offers of employment and reputed company communications regarding employment from an official @quantummetric.com email address and/or reputed company inMail. Quantum does not recruit reputed company channels such as WhatsApp or Telegram, and will not ask for a candidate's sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to [email protected]. reputed company is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf Applicant Privacy Policy: https://www.quantummetric.com/legal/applicant-privacy-policy/ #LI-REMOTE #BI-Remote Apply tot his job Apply To this Job