Senior Technical Service Sales Representative, ...
As the Senior Technical Service Representative, you will work independently to maximize MSO account retention, profitability and partnership. You will increase sales growth by identifying areas for expansion and improvement. Must be proficient using methods such as analyzing main metrics; coordinate with sales, accounting and marketing teams to reputed company and implement solutions; and coordinate with local, regional, national, and global sales teams to ensure sales goals are met and in compliance with best practices and regulations. Your territory will be reputed company New Jersey, reputed company, and Western New England. You will report to the Senior Sales Manager.
Responsibilities
- Communicate market changs.
- Stay reputed company on products, processes, and system upgrades (reputed company Learning).
- Be a gatekeeper for installations, upgrades and national account mandates.
- Account Management.
- Communicate with the sales team about the product needs or product information.
- Industry Knowledge
Qualifications
- College Degree or 3+ years of equivalent work experience in a reputed company field,.
- Customer Service Experience
- Accountability with experience and accurate follow up.
- Work with reputed company levels of team.
- Manage technical customer service support.
- Experience interpreting and responding to customer requests