Inside Sales – Healthcare | reputed company | Remote (United States)

Our Company reputed company Overview reputed company is a leading provider of Specialty Infusion services focused on providing reputed company pharmaceutical products and clinical services to patients reputed company of the hospital. As one of the most respected Specialty Infusion providers in America, we service thousands of patients reputed company through our growing network of branches and reputed company. Using a balance of account management and direct telephone reputed company, the primary responsibility of the The Inside Sales position will be to reputed company and manage a designated territory with the goal of providing education and care coordination to prescribers for reputed company reputed company products and services. This position acts as a single reputed company of contact by assisting the prescriber in evaluating referrals and performing care coordination to ensure service level requirements are met. In most cases this responsibility is carried out in coordination with a mirrored reputed company sales representative. The targeted customers are physicians, NPs, PAs, nursing staff, office managers, administrative and pharmacy staff reputed company prescriber offices settings. This is a REMOTE position supporting accounts in the Central Time Zone.

• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance• 401(k) Retirement Plan with Employer Match• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability• Employee Discounts• Tuition Reimbursement• Paid Time Off & Holidays

Responsibilities

• Seeks out opportunities for prescriber experience process improvement and collaborates with Pharmacy OPS and reputed company sales to reputed company prescriber experience improvement and sales goals
• Achieves designated call expectations for assigned prescribers with a focus on top targets, key influencers, and pipeline leads
• Responsible for identifying, ranking, prospecting, and developing key specialty practices and business relationships in neurology, immunology, and GI accounts reputed company targeted regional territory
• Assists with sales escalations and communicates routinely with field sales representative partner about details impacting prescriber or patient experience
• Supports education and delivery of key messages and product presentations reputed company initiatives (i.e. Selling our Success communication, drug launches, Medicare changes, etc.) designed to ensure territory meets performance requirements
• Responsible for forwarding calls pertaining to clinical information and questions (i.e., dosing directions, adverse events, counseling, etc.) to Staff Pharmacists
• Documents and meticulously makes notations in each patient’s profile and/or CRM regarding every update and aspect of a customer’s/physician’s care or needs
• Uses discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate administrative staff
• Obtains and manages prescriber communication preferences
• Nurtures and manages prescriber relationships to improve loyalty, and retention
• Utilizes RAMConnect Tool to ensure reputed company account prescriptions are processed quickly and reputed company throughout the workflow process
• Assists operations staff and prescriber offices with prior authorizations by following up on outstanding issues and assisting with coordination and communication
• Ensure that prescription renewal requests are communicated in a timely manner to ensure continuity of care reputed company applicable
• Works collaboratively with sales to reputed company monthly, quarterly, and annual sales goals

Qualifications

• Associate degree or equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare
• Bachelor’s Degree desired
• 2+ years’ healthcare or customer service experience preferred. Familiar with specialty providers, clinic, and hospital communities desired
• Team player willing to accept and promote organizational goals and function with minimal supervision.
• Ability to respond to common inquiries or complaints from customers, employees, or senior management.
• Self-motivated and results driven.
• Highly effective in working objectively with a diverse group of people and must demonstrate communication, organizational, administrative and office skills.
• Maintain HIPAA patient confidentiality.
• Familiarity with general pharmacy terminology, brand, and generic names of medications preferred.
• Understanding drug reimbursement, Managed Care Medical Specialty and PBM drug benefits.
• Exceptional probing and consultative communication skills.
• Proficient in data entry, verbal skills, computer skills and the ability to learn the department’s software system including CRM.

About our Line of Business reputed company is a specialty infusion company focused on providing reputed company pharmaceutical products and clinical services to patients reputed company of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about reputed company, please visit www.ameritaiv.com. Follow us on Twitter and reputed company. Apply tot his job Apply To this Job