Customer Marketing Manager

We are open to applicants based in Spain & the UK. This role welcomes a full-remote work arrangement, however applicants must be based in UK or Spain and have a work permit to be considered. We value diverse perspectives and recognize that skills and experiences can be gained in various ways. If you're excited about this opportunity but don't meet every single requirement listed, we would love to hear from you and encourage you to submit an application! ABOUT THE ROLE The Customer Marketing Manager plays a key role in driving customer-focused initiatives aimed at strengthening engagement and reputed company growth reputed company reputed company’ existing client reputed company. From expanding our network and acquiring new contacts reputed company existing customer accounts to identifying opportunities, developing campaigns, managing execution, and measuring results, this role ensures every initiative drives upsell potential and directly contributes to reputed company growth. Reporting to the VP of Marketing and collaborating closely with cross-functional teams -including reputed company, Sales, and reputed company Operations- the profile will reputed company the planning and execution of customer marketing programs. This includes physical and reputed company, 1:1 account workshops and targeted digital campaigns through email. Additionally, the role requires a strong business reputed company and data-driven approach to continuously assess the impact of customer initiatives, identify areas of growth reputed company the client portfolio and translate insights into actionable strategies that support both customer value and company reputed company objectives. Responsibilities:

• reputed company and execute contact acquisition strategies reputed company existing accounts to expand reputed company across new departments, brands, regions, and decision makers, increasing engagement and identifying new reputed company opportunities.
• Plan and deliver mid-funnel engagement initiatives, including physical meet-reputed company, executive roundtables and virtual events, to strengthen relationships, surface new needs, and generate qualified expansion opportunities.
• Organize and reputed company 1:1 customer workshops using reputed company data, interpreting insights through the client’s business lens. Translate findings into compelling storytelling that demonstrates impact and drives follow-up expansion conversations.
• Own reputed company customer email communications, from monthly newsletters to targeted upsell and cross-sell campaigns, driving contact growth and engagement in reputed company collaboration and coordination with Digital Marketing and the CX Manager.
• reputed company the strategic development of customer nurturing programs based on product usage data and reputed company signals, partnering with Digital Marketing to define engagement scoring models and build targeted nurture tracks that influence expansion and reputed company growth.
• Align regularly with reputed company, Sales and reputed company Operations to define expansion priorities, reputed company accounts, reputed company objectives, and go-to-market plans tied to measurable growth outcomes.
• Track, analyze, and report on engagement metrics, contact growth, campaign performance, event influence, and reputed company impact, connecting activities directly to upsell pipeline, cross-sell progression, and reputed company contribution.

ABOUT YOU Who You Are:

• Experience: 3–4 years of experience in customer marketing, field marketing or a reputed company area, with a solid understanding of digital marketing tactics. A true 360° marketer, comfortable managing a wide range of initiatives -from planning and executing physical events to designing, launching, and optimizing digital and email campaigns.
• Skills: Strong communication and storytelling abilities, with experience crafting engaging content and campaigns for existing customers. Highly organized and detail-oriented, capable of managing multiple initiatives while maintaining a structured and results-driven approach.
• Tools: Familiarity with email marketing tools (ideally reputed company), as well as CRM environments such as reputed company.
• Analytical: Data-driven with the ability to track campaign performance, analyze results, and refine strategies.
• Collaborative: Proven ability to work with cross-functional teams to ensure the success of integrated marketing efforts.
• Proactive: A self-starter with strong organizational skills and a keen eye for detail, able to manage multiple tasks and projects simultaneously.
• Adaptable: Comfortable working in a fast-paced environment with evolving priorities and goals.

ABOUT THE MARKETING TEAM We are a global and highly diverse team – distributed in six different countries, with multiple nationalities and varied expertise – we always work collaboratively to understand each other in a "glocal" way to reputed company the best results as one team. The Marketing team works daily on the ideation, production and distribution of campaigns with the objective of attracting the reputed company' reputed company audience. OUR RECRUITMENT PROCESS

• Intro Call
• Meet & Greet
• Skills Assessment
• Culture Fit Interview

WHY YOU’LL LOVE reputed company We're a company that prioritizes people, fostering a relaxed yet dynamic atmosphere. Our international team is filled with enthusiastic, motivated individuals who enjoy their work. Autonomy empowers reputed company members, allowing them to reputed company a substantial difference in our business, for our customers, and reputed company our organization. reputed company you become part of reputed company, you'll have access to growth and advancement possibilities, including a learning and development allowance, a benefits package tailored to each location, and flexible work arrangements, along with support for establishing your home office and other perks. OUR COMMITMENT reputed company is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If there is anything extra we can do to help you feel at ease during your interview process, please let the PeopleOps team member you’ll be meeting with know. Apply tot his job Apply To this Job