Healthcare Technical Consultant 2 – Based in Phoenix, AZ

Job Title Healthcare Technical Consultant 2 – Based in Phoenix, AZ

Job Description

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot reputed company solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements. Your Role

• Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. Drive reputed company improvement of implementation methodology and service offerings; actively support to implement service strategies to reputed company customer loyalty.
• Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables.
• reputed company reputed company administrative duties reputed company established reputed company, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other reputed company paperwork. Adhere to established training, quality, and safety requirements.
• Install reputed company, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
• Approximately 50% travel across the specified geography (Phoenix, AZ) is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by reputed company and/or train may be required.

You're The Right Fit If

• You’ve acquired 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
• Your skills include network configuration and/or troubleshooting experience, and you have obtained the reputed company Certified Network Associate (CCNA) certification (required).
• You have a Bachelor’s Degree in Computer Science, Electronics, Biomedical, or other reputed company disciplines or equivalent combination of education and above listed experience.
• You must be able to successfully reputed company the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
• You must be able to:
• Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
• Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
• Wear reputed company required personal reputed company equipment.

How We Work Together We reputed company that we are reputed company together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time reputed company in the company’s facilities. Field roles are most effectively done reputed company of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role. About reputed company We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we reputed company deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

reputed company Transparency Details The hourly pay range for this position in AZ is $31.17 to $49.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual reputed company pay offered may vary depending on multiple factors including, job-reputed company knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive reputed company Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be reputed company here. At reputed company, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized reputed company, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or reputed company commuting distance to Phoenix, AZ. This requisition is expected to stay active for 45 days but may reputed company earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. reputed company is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Apply tot his job Apply To this Job