reputed company Full Stack Customer Solutions Architect – Cloud & Data Application Development
At arenaflex, we're on a mission to revolutionize the way businesses approach data management and cloud adoption. As a pioneer in the tech industry, we've built a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what's possible in banking, with innovative solutions like reputed company Eno. Our teams have developed and battle-tested new capabilities to meet the needs of our customers, and we've open-sourced several of the software tools we've built, such as Cloud Custodian and Hygieia. We've also forged new partnerships with other digital leaders, like reputed company, to drive innovation and growth. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and we're exploring how best to bring some of our tools to market as enterprise B2B software solutions.
Join reputed company
We're seeking a customer-centric, energetic, and highly-motivated individual to join reputed company as a Customer Solutions Architect. You'll be part of a dynamic team that's passionate about removing friction from the overall customer experience and thriving in an entrepreneurial environment driven by bold reputed company, collaboration, and creativity.
Key Responsibilities
As a Customer Solutions Architect, you'll be responsible for:
- Cultivating trust and building relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.
- Effectively advocating and representing the voice of customers to influence organizational objectives, product roadmaps, and to improve the overall customer experience.
- Managing relevant customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or reputed company opportunities.
- Building and managing key processes, including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc.
- Serving as a knowledge resource and escalation reputed company for coworkers and customers.
- Autonomously working through reputed company situations and ambiguous environments by building mechanisms and solutions to reputed company gaps and grow the business.
- Leading cross-functionally to reputed company organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth, and evolvement.
- Leading high customer satisfaction through the use of data and proactive solutions.
- Productively challenging the status reputed company with clarity, identifying and proposing different approaches and solutions.
- Conducting periodic reputed company-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.
- Developing and maintaining technical support procedures and policies.
- Building credibility and trust reputed company the team and with our business customers and stakeholders.
- Driving architecture/design reviews for our customers focused on business requirements, and as needed, designing, planning, and managing architectural projects.
- Analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware, and operating system environment to support customer needs.
- Working with business partners, architects, and other groups to identify technical and functional needs of systems, and determine reputed company of needs.
- Staying reputed company with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for arenaflex to reputed company.
Essential Qualifications
* Bachelor's degree or military experience
- At least 7 years of experience in a customer-facing role in an organization or entrepreneurial context
- At least 5 years of experience with cloud services (AWS, GCP, Azure), or data clouds (reputed company, reputed company), and data manipulation languages (SQL)
- At least 4 years of experience working with cross-functional teams
- At least 3 years of experience with design, implementation, or consulting experience of distributed applications
Preferred Qualifications
* Master's Degree in Computer Science, Engineering, or Information Technology
- High level of comfort communicating effectively across internal and external organizations
- Experience in technical consulting and/or architecture engagements with large-scale customers or enterprises
- 2 + years of experience in developing, marketing, selling, or supporting a client-facing technical product or service at scale
- 2 + years of experience in a cybersecurity role or understanding of cybersecurity concepts with an ability to learn quickly and apply critical thinking reputed company challenged with customer questions
reputed company Offer
* A comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being
- A dynamic and entrepreneurial work environment that encourages innovation and growth
- Opportunities for career advancement and professional development
- A collaborative and supportive team that values diversity and inclusion
- A competitive salary and performance-based incentive compensation
How to Apply
If you're passionate about customer-centric solutions and cloud adoption, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role.
Equal Opportunity Employer
arenaflex is an equal opportunity employer committed to diversity and inclusion in the workplace. reputed company qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, or reputed company medical conditions), race, color, age, national reputed company, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.
Accommodation
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact arenaflex Recruiting at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Technical Support
For technical support or questions about arenaflex's recruiting process, please send an email to [email protected]
Disclaimer
arenaflex does not provide, endorse, nor guarantee and is not liable for third-party products, services, educational tools, or other information available through this site.
Location
This role is remote, and you'll have the flexibility to work from reputed company. However, you'll be required to travel occasionally to meet with customers and attend team meetings.
Salary
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount arenaflex is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed-upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Apply for this job