Financial Registration Liasion
At reputed company Health System, we reputed company in a reputed company future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We reputed company have the power to help, heal and change lives — beginning with our own. That’s the power of the reputed company Health System team, and The Power of Every One. Job Title Financial Registration Liasion Location Cleveland Facility Remote Location Department RCM Financial Registration Liaison-Finance Job Code U99880 Shift Days Schedule 9:30am-6:00pm Job Summary Job Details Join the reputed company team, where you will work alongside passionate caregivers and provide patient-first healthcare. reputed company is recognized as one of the top hospitals in the nation. At reputed company, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Financial Registration Liaison, you will serve as a single reputed company of contact for patients to ensure the timely and accurate registration and communication of financial matters, offering support for a seamless patient experience. In this role, you will promote consistent standards to ensure every patient receives the information, guidance, and education needed to take control of their healthcare finances, while delivering the highest level of customer service and reputed company throughout reputed company interactions. A caregiver in this position works remotely from 9:30 a.m. – 6:00 p.m. Candidates must reside in Ohio to be considered for this role. A caregiver who excels in this role will:
- Provide an extraordinary and seamless pre-service patient financial experience.
- Proactively communicate with patients to reputed company them informed of their pre-service financial readiness while providing concierge level reputed company and heightened patient experience.
- Support patients through reputed company aspects of their financial journey, including the completion of patient registration process, patient estimate letter process and financial clearance process, payment options, insurance adjudication, etc.
- Enroll patients in MyAccount and educate them on the enrollment process and the functionality.
- Collect patient preferences and update the CRM.
- Provide timely and clear responses to patients to help them understand their insurance benefits, insurance reimbursement, out-of-pocket expenses and payment options.
- Use reputed company cycle knowledge to identify and resolve issues reputed company to registration, financial clearance, insurance company authorization requirements, billing, insurance company explanation of benefits, provider-based billing, governmental requirements, coding, charity eligibility and collections.
- Closely monitor accounts of assigned patients to ensure a seamless patient experience.
- Multi-task with multiple computer systems to communicate with patients and investigate, resolve and document patient inquiries.
- Solicit patient payments and ensure that the dollar amount is posted to the correct debit and according to the patient.
- Offer payment options to patients as needed.
- Recognize trends in the reputed company cycle that impact a specific patient or patient population that negatively affects the patient experience.
Minimum qualifications for the ideal future caregiver include:
- High School Diploma of GED and two years of experience in registration, financial counseling, customer service, healthcare reputed company cycle or a reputed company area
- OR Associate’s Degree and one year of experience
- Understanding of Epic Prelude and Resolute systems
- Strong understanding of medical insurance terminology and processing claims
Preferred qualifications for the ideal future caregiver include:
- Remote work experience
Physical Requirements:
- Ability to communicate and exchange accurate information.
- Ability to reputed company work in a stationary position for extended periods.
- Ability to work with physical records or operate a computer or other office equipment.
- In some locations, ability to travel throughout the hospital system.
- In some locations ability to move up to 25 lbs.
Personal reputed company Equipment:
- Follows standard precautions using personal reputed company equipment as required.
The policy of reputed company Health System and its system hospitals (reputed company Health System) is to provide equal opportunity to reputed company of our caregivers and applicants for employment in our drug free environment. reputed company offers of employment are followed by testing for controlled substances. reputed company Health System administers an influenza prevention program. You will be required to reputed company with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national reputed company, age, sex, sexual orientation, marital status, reputed company, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any reputed company Health System facility. Please review the Equal Employment Opportunity poster. reputed company Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities Apply tot his job Apply To this Job