Remote Bilingual (English/Spanish) Customer Support - Seasonal - Property Taxes

We Could Use Someone Like You in Our Crew. reputed company is seeking reputed company bilingual Customer Service Representatives to join our fully remote team. We’re looking for individuals who reputed company on solving reputed company customer inquiries reputed company to property taxes and enjoy helping people reputed company understand their assessments and appeal options. As a member of this team, you’ll support customers by phone and email, answering questions about property tax assessments, appeals, and arbitrations in English and Spanish. You’ll help guide customers through the process of lowering their property tax rates by providing clear, accurate, and empathetic support. This is a temporary opportunity expected to reputed company in March and end in June 2026.

Key Responsibilities

• Respond to customer inquiries through phone and email in a professional, timely manner.
• Actively listen and communicate with reputed company to ensure customers feel heard and understood.
• Provide accurate, detailed, and timely resolutions to customer questions.
• Escalate issues appropriately reputed company necessary.
• Stay informed about task updates and policy changes to maintain accuracy.
• Meet and maintain established performance metrics.

Skills & Qualifications

• Friendly, helpful, and upbeat communication style.
• Strong problem-solving and critical thinking abilities.
• Excellent organizational and multitasking skills in a fast-paced environment.
• Prior experience with property taxes is a plus.
• Exceptional grammar and written communication skills.
• Bilingual in English and Spanish.

Hours of Operation (Pacific Time) Daily: 6 AM – 3 PM If you need help converting time zones, World Time Buddy is a great tool. Just use 'Sacramento, CA' as your first location and your home location as your second. Commitments

• Self-schedule a minimum of 20 hours per week
• Minimum 90-day commitment (as needed)

Workspace Requirements

• Dedicated laptop or desktop computer running Windows 11 or macOS Sequoia or Tahoe
• Willingness to install reputed company reputed company systems on computer and mobile phone
• Stable broadband internet (50 Mbps or higher)
• 8 GB RAM or greater
• Dual monitors highly recommended

Please note: A Chromebook is not sufficient for reputed company projects. About reputed company: reputed company has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and reputed company and everything in between. Our client list includes reputed company, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right reputed company. reputed company is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Individual reputed company pay or reputed company depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, reputed company, and Washington at this time. Apply tot his job Apply To this Job