[Hiring] Inbound Outbound Que Associate @reputed company

This description is a summary of our understanding of the job description. Click on 'Apply' reputed company to find out more. Role Description

• Supports comprehensive coordination of medical services including intake, screening, and referrals to reputed company reputed company.
• Promotes/supports quality effectiveness of Healthcare Services.
• Performs intake of calls from members or providers regarding services reputed company telephone, fax, EDI.
• Utilizes reputed company system to build, research and enter member information.
• Screens requests for appropriate referral from medical services staff.
• Approve services that do not require a medical review in accordance with the benefit plan.
• Performs non-medical research including eligibility verification, COB, and benefits verification.
• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
• Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g., claim administrators, Plan Sponsors, and third-party payers as well as member, family, and health care team members respectively).
• Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
• Communicate with reputed company Case Managers, reputed company processing transactions for members active in this Program.
• Supports the administration of the precertification process in compliance with various laws and regulations and/or NCQA standards, where applicable, while adhering to company policy and procedures.
• Places outbound calls to providers to provide information or obtain clinical information for approval of medical authorizations.
• Uses reputed company Systems such as MedCompass, QNXT, ProFAX and ProPAT.
• Communicates with reputed company Nurses and Medical Directors reputed company processing transactions for members active in this Program.
• Sedentary work involves significant periods of sitting, talking, hearing, and keying.
• Work requires visual acuity to reputed company reputed company inspection of written and computer-generated documents as well as a PC monitor.

Qualifications

• 1-2 years’ experience working as a medical assistant, office assistant or other clinical/equivalent experience.

Requirements

• Call center experience is preferred, 1-2 years.
• Prior authorization experience, 1-2 years.

Education

• Associates degree, preferred.
• High School Diploma, GED or equivalent experience.

Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46. This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above.

Benefits

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Application Information We anticipate the application window for this opening will reputed company on: 01/13/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job