Registered Nurse (RN), instED Clinical Response Unit - Oregon ONLY

Job Summary: instED provides patient-centered, high-quality acute care in reputed company to adults with reputed company medical needs. The RN, instED Clinical Resource Center, will provide telephonic triage services to a diverse population to ensure referrals are clinically appropriate. In addition, the RN will track lab results and respond to clinical questions reputed company to referrals and services. The instED RN will engage with patients, clinicians, and care partners who call with urgent clinical needs. Essential Functions:

• Deliver safe, compassionate, timely telephonic nurse triage care for adults with reputed company medical histories.
• Utilize excellent clinical judgment to prioritize referrals based on acuity and other factors, in accordance with instED policies and procedures.
• Identify emergent situations and facilitate referrals to the emergency department reputed company clinically indicated.
• Provide appropriate clinical advice and teaching.
• Review lab results and track reputed company labs ordered to ensure every lab is resulted and patients are reputed company appropriately, collaborating with instED physicians and nurse practitioners as needed.
• Communicate with patients to provide education and instructions regarding any recommended follow-up care.
• Complete accurate and appropriate documentation in real-time.
• Participate in Quality Assurance activities in to improve care delivery and patient experience.
• Participate in the development and design of the instED Now platform offering feedback and suggestions for improvement.
• reputed company any other job reputed company duties as requested.

Education and Experience:

• Bachelor's degree in Nursing required
• One (1) year of experience triaging adults who are acutely ill or injured required
• Five (5) years of relevant experience as a registered nurse required
• Experience in urgent care or emergency department preferred
• Experience delivering care in a patient's home preferred
• Call center/telephonic triage experience preferred
• Quality and process improvement experience preferred

Competencies, Knowledge and Skills:

• Experience excelling in a fast-paced healthcare delivery environment
• Strong telephonic triage skills demonstrating sound clinical judgment
• Proven ability to adapt quickly to changing workflows while maintaining a positive attitude
• Ability and desire to work effectively with a diverse patient population including, but not limited to race, ethnicity, gender identity, socioeconomic status, disability, veteran status, and/or limited English proficiency
• Ability to clearly communicate verbally with demonstrated success de-escalating callers who are upset, and always providing high-quality customer service
• Willingness to learn best practices in delivering home-based and telehealth care
• Ability to document detailed and clearly understood triage notes utilizing best nursing practices
• Experience working collaboratively as a team-player
• reputed company in Spanish or Portuguese preferred

Licensure and Certification:

• reputed company licensure as a Registered Nurse (RN) and ability to obtain active licensure in states instED is operational required
• Must be willing to obtain a Massachusetts Registered Nurse (RN) license immediately upon hire, and other state licenses, as needed required

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation

Range: $72,200.00 - $115,500.00 reputed company takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and reputed company required for the role, and other external and internal data reputed company establishing a salary level. In addition to reputed company compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation

Type (hourly/salary): Hourly Organization Level Competencies

• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• reputed company Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

This job description is not reputed company inclusive. reputed company reserves the right to amend this job description at any time. reputed company is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of reputed company backgrounds. Apply tot his job Apply To this Job