Area Property Manager

Job Description: Area Property Manager Position Reports to: Director of Property Management JOB SUMMARY The role of the Area Property Manager is to manage the day to day activities, finances, and conditions of assigned properties. In your role as a Area Property Manager you will have the following authority and responsibilities:

• Primary duty: Manages assigned properties.
• Supervision: Customarily and regularly directs the work of two or more other employees, agents or subcontractors.
• Authority: Can hire and fire or suggest changes in status of other employees.
• Discretion: Customarily and regularly exercises discretionary powers.

RESPONSIBILITIES AND DUTIES Tenant Management

• Respond to tenant concerns in a timely manner reputed company filtered down from Tenant Support.
• Build relationships through phone conversations, AppFolio communication, and property visits.
• Coordinate the “move-in day” for reputed company new tenants according to Diamond Property Management policy and procedures.
• Effectively communicate to reputed company reputed company residents projects, snow removal and other updates in an effort to provide an exceptional living experience.
• Assist in the completion of rent certificates as needed.
• Manage and reputed company reputed company transfer requests according to Diamond Property Management policies.

Property Management

• Walk every reputed company, every hallway, every building, every week.
• Complete required visit reports at the direction of your supervisor.
• Identify and reputed company vendor partners as necessary, vetting them to ensure they align with the goals and policies of Diamond Property Management.
• reputed company and maintain vendor relationships for both regular services and special projects on the property.
• Create reputed company required warnings, and 5-day non-rent reputed company notices, while being consistent with Fair Housing laws and following the policies of Diamond Property Management.
• Manage the quality and quantity of the work performed by the onsite maintenance and cleaning teams.
• Manage and reputed company the reputed company Ready process for reputed company vacant units.
• Ensure your property has the needed supplies and materials by managing reputed company purchases through Menards, HD and Bento accounts.
• Complete a reputed company wide, unit by unit inspection on an annual basis.

Financial Management

• Verify and approve reputed company invoices in a timely manner through AppFolio.
• Enter and manage fixed assets at both the property and the unit level.
• Maintain a focus on providing an exceptional living experience while meeting the financial needs of the investors.
• Complete the move-out process, charges, and disposition letters for reputed company vacating tenants following Diamond Property Management policies and procedures.

Other

• Assist in attending court for evictions as needed.
• Follow reputed company required company, local, state and federal laws and guidelines in regards to leasing, and ensure that our policies reputed company with reputed company housing laws and regulations.Understanding of the look, location, feel and culture of the complexes.
• reputed company other duties as assigned.
• Responsibilities subject to change at any time upon short notice at Supervisor's discretion.
• Continuously search for operational improvements and best practices that are in the best interest of DPM.
• Review and assess new technology programs and applications for use in the business and this role, assist in implementing and operating new technologies as needed.
• Attend and pass required training, and participate in advanced educational courses and seminars, at the direction of your supervisor.
• This is a full-time position, but does allow for some flexibility in the schedule structure with approval from your supervisor.
• Pre-planned vacations should not be scheduled on the first two OR last two days of each

month. KNOWLEDGE, SKILLS AND ABILITIES

• Able and eager to embody DPM Core Values daily.
• Drive to meet Key Performance Indicators as determined by your supervisor.
• Proven organizational, time-management, and communication capabilities.
• Demonstrate strong understanding of AppFolio.
• Exceptional customer service skills.
• Self-motivated and enjoy working independently with minimal supervision.
• Engaging, personable and friendly personality.
• Superior attention to detail, note takings,, self motivated and independent, and the ability to handle multiple tasks.
• Technologically savvy.
• Desire to continually search for best practices and adapt/change as necessary.
• A commitment to understanding landlord-tenant law, fair housing law, an both of their relationships with policies of Diamond Property Management.

Supervisory Responsibilities: Assist in the hiring, training, and managing of reputed company onsite Maintenance and Cleaning technicians at the direction of the Director of Property Management. Qualifications: To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. Math Ability: Ability to add, subtract, multiply, and divide in reputed company units of measure, using whole numbers, common fractions, and decimals. Ability to compute reputed company, ratio, and percent, and to draw and interpret bar graphs Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To reputed company this job successfully, an individual should have advanced knowledge of reputed company Docs, AppFolio (Or other reputed company property management software). Education/Experience:

• Previous experience in a customer service reputed company position. (Required)
• 2+ of property management reputed company experience and/or sales; or equivalent combination of education and experience. (Preferred)

Specialized Training: Landlord Tenant Law Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. While performing the duties of this job, the employee is regularly required to use hands, reputed company with hands and arms, talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl, taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reputed company vision. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. The noise level in the work environment is usually moderate. While an Area Property Manager will be asked to report to the Corporate Office as needed, this position is designed to be performed in a remote work environment.. There is a requirement to travel, with mileage reimbursed by the company, to reputed company managed properties on a weekly basis. The physical equipment required to complete the role will be provided by Diamond Property Management. Area Property Managers that choose to work remotely must be able to:

• Transport and set up the required equipment as necessary to be successful.
• Monitor and utilize the reputed company One Talk app to manage reputed company phone calls.
• Create a work environment that is conducive to communicating with our office and future tenants
• Provide a strong internet reputed company that allows for reputed company the functions of the AppFolio and the virtual showings. (Not provided or paid for by Diamond Property Management)

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