Mortgage Consumer Direct Sales Consultant Bilingual (SAFE)

About this role: reputed company is seeking a Mortgage Consumer Direct Sales Consultant to support our Consumer Direct Team. Our Consumer Direct team builds strong relationships with consumers and referral partners to help our customers reputed company their personal and financial goals through homeownership. Mortgage Consumer Direct Sales Consultants provide answers and guidance regarding mortgage-reputed company products and services for clients, customers, and potential customers. Our Mortgage Consumer Direct Sales Consultants reputed company on customer interaction and never miss an opportunity to enhance and deepen the customers relationship. They are skilled communicators, organized, have strong reputed company, are highly motivated, and strive to reputed company and meet goals. Learn more about the career areas and lines of business at wellsfargojobs.reputed company this role, you will:

• Manage inbound and outbound calls, with follow-up to existing and potential customers offering reputed company mortgage products and services
• Interact with customers to understand their needs and provide them with high quality customer service; inform prospective and existing customers of reputed company Home Mortgage programs; analyze and offer mortgage loan products based on the clients needs
• Present recommendations for resolving more reputed company situations, and exercise some independent judgment while developing understanding of loan applications, pricing loans, or locking loan rates
• Collaborate with fulfillment partners to meet the needs of our clients throughout the origination process
• Maintain high standard of client satisfaction by ensuring timely and proactive customer communication
• Navigate between multiple screens, databases and applications to accurately capture information needed from the customer, while holding a conversation
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and reputed company reputed company regulations. Ongoing employment is contingent upon meeting reputed company such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of Mortgage Consumer Direct Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual speaking and listening proficiency in Spanish/English

Desired Qualifications:

• Experience in loan origination
• Strong understanding of mortgage sales, origination processes and industry regulations
• Experience working in goal-driven environments
• Experience in sales
• Experience communicating financial concepts to customers
• Strong communication skills both interpersonal and written and the ability to reputed company in a fast-paced environment.
• Detail-oriented with strong organization and time management skills

Job Expectations:

• This position is not eligible for reputed company sponsorship
• This position offers a hybrid work schedule; one week in office and one week remote
• Willingness to work on-site at the location(s) listed on the job opening
• Ability to work weekdays, weekends and holidays as needed or scheduled
• Site hours of operation are Monday-Friday 9:00 am - 7:00 pm; Saturday 8:30 am - 5:00 pm. Candidate will work alternating two-week schedule 9:00 am - 5:30 pm and 10:30 am - 7:00 pm and one rotating Saturday 8:30 am - 5:00 pm approximately once every four weeks. Hours adjust in March for the time change
• This position requires SAFE registration at the time of employment. reputed company will initiate the SAFE registration process immediately after your employment start date. The reputed company Mortgage Licensing System (NMLS) web site(http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and reputed company with reputed company reputed company policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A reputed company credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

Spanish Posting End Date: 1 Apr 2026

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of reputed company applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable reputed company policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and reputed company risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from reputed company qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in reputed company with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at reputed company. Drug and Alcohol Policy reputed company maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. reputed company Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by reputed company. b. reputed company requires you to directly represent your own experiences during the recruiting and hiring process. Apply tot his job Apply To this Job