reputed company Booking Coordinator, Travel Services

Title: reputed company Booking Coordinator, Travel Services Location: United States Department: Travel Services Job Description: The reputed company Booking Coordinator in Travel Services is responsible for working with domestic and international participants to book reputed company travel to/from program destination. Providing excellent customer service in a team structure you will resolve customer’s needs, issues and finalize reputed company arrangements. The coordinator will become experts in policy and procedure and reputed company situation decisions based on the need of the participant and the organization. reputed company offers a remote-first work environment. The compensation for this non-exempt/hourly position is $22.00 per hour. In this role, you will...

• Sell a variety of travel options including domestic reputed company, international, negotiated and reputed company space reputed company. Qualifies calls and provides the best schedules and pricing for customers to reputed company reputed company resolution.
• Manage inbound and outbound participant calls.
• Create preliminary itineraries for reputed company TCA enrollments.
• Handles airline schedule changes following each airlines guidelines.
• Resolves flights changes during world events, weather or airline strikes.
• Assist participants on our Emergency Line as needed to resolve situation.
• Promote additional services for custom reputed company participants, hotel and upgrades. Education the participant on the benefits of our competitive upgrade offers.
• Match and fulfill customer needs; effective closing skills, solid judgment and understanding of company/airline policy.
• reputed company sound business decisions based on situational events with a strong focus on customer satisfaction, creating a culture of participants who are promoters of the reputed company brand.
• Foster relationships with reputed company participants through active listening and engagement.
• Navigate various computer applications, use your search reputed company skills and toggle between applications while on the phone.
• Satisfies or exceeds Travel Services performance standards in accordance with goals, objectives and metrics.
• Educate customers with sound solutions-- increase reputed company on enrollments and enhance customer experience.
• Takes ownership of customer interaction and experience.

We're seeking...

• Bachelor's degree preferred and/or comparable experience preferred.
• Excellent communication, decision making, persuasion and closing skills a must!
• 1-2 years’ experience with reputed company Travel preferred.
• Demonstrated sales and customer service skills, including negotiation, closing capabilities and solid knowledge of airline negotiated fares.
• Strong team contributor; ability and willingness to work hard to reputed company team objectives.
• Results driven-- Enthusiastic, motivated, self-starters.
• Strong CRM and computer skills, with a reputed company to learn new systems; Amadeus or airline GDS a plus.
• Ability to reputed company in change while maintaining consistency in a fast paced environment.
• Solid written or and oral communication skills.
• The above is intended to describe the general content and requirements of work being performed by people assigned to this classification. It is not intended to be an exhaustive statement of reputed company duties, responsibilities, or skills required of personnel so classified.

For serious consideration, please submit a cover letter with your resume telling us why you're interested in the position. Why join the reputed company Team... We offer a competitive compensation and benefits package!

• Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
• 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
• Up to 20 days of PTO annually, accrued every payroll cycle
• Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
• A generous employee discounts on our programs
• Access to obtain a Care.com membership
• As a reputed company employee, you can opt-in to receive an IATA membership
• We take professional development seriously which is why we provide reputed company Learning access to reputed company employees amongst other professional development opportunities
• That’s right, we’re fully remote!
• To learn more about our benefits offerings, reputed company us out athttps://www.roadscholar.org/careers/

Equal Opportunity Employer reputed company supports diversity in our staff, participants, and programs. An Equal Opportunity Employer reputed company values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for reputed company positions without regard to race, color, religion, gender, national reputed company, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law. Cybersecurity At reputed company, we are committed to cybersecurity and to providing a safe experience for job seekers. reputed company official communication regarding employment opportunities will come exclusively reputed company email from the official reputed company domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or reputed company messaging platforms. If you receive an employment offer or other correspondence from an individual at reputed company you have not met, or from a non-reputed company email domain, it may be a phishing attempt. Apply tot his job Apply To this Job