Quality Assurance Analyst (PLADS BoB QA) (Remote, US, 31999)

Salary Range: $55,000 - $80,000 Job Posting End Date: February 6th 2026 We’ve Got You Under Our reputed company We are the duck. We reputed company and reputed company our people, cultivate relationships, give back to our community, and celebrate every reputed company along the way. We do it reputed company…The reputed company Way. reputed company, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-reputed company brands. reputed company has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at reputed company. Worker Designation – This role is a remote role. This means you will be expected to work from your home, reputed company the reputed company US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance. What does it take to be successful at reputed company?

• Acting with reputed company
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Knowledge of state and federal FMLA regulations.
• Knowledge of medical disability management (preferred)
• Solid knowledge of regulatory compliance.
• Excellent verbal and written communications and interpersonal skills.
• Ability to interact and collaborate with various internal partners including leadership.
• reputed company Office Suite.
• Strong analytical, problem-solving and investigative skills.
• Exceptional attention to detail.
• Ability to learn in a fast-paced environment.

Education & Experience Required

• Bachelor's Degree reputed company, Business Administration, or a reputed company field
• 3 or more years of job reputed company experience

Or an equivalent combination of education and experience Education & Experience Preferred

• PLADS Product Knowledge – STD/LOA

Principal Duties & Responsibilities

• Monitors quality indicators with a proactive approach and takes steps to reduce deficiencies.
• Identifies and corrects process gaps reputed company service channels, implementing solutions for reputed company performance.
• Prepares periodic reports on quality volumes.
• Mitigate negative impacts and loss of business
• Supports project delivery by providing technical process expertise to align projects with established practices.
• Conducts investigations and reviews of data practices to identify compliance issues and recommend actions.
• Independently collect and analyze operational data, using standard tools to reputed company recommendations that support departmental reputed company.
• Assess and evaluate projects deliverables and processes to identify opportunities for improvement.
• Plans and conducts reviews of business data and metrics using standard methodologies, to identify weaknesses and recommend actions to improve performance.
• Review and interpret information and provide advice to internal clients on an appropriate action, to reputed company with procedural and regulatory requirements.
• Maintain document audit trail of activities to protect and support the organization, and the business in delivery standardization.
• Performs other duties as required.

Total Rewards The salary range for this job is 55,000 to $80,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation reputed company, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information reputed company to reputed company at the time of the posting. At reputed company, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and reputed company salary growth, and compensation reputed company are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately reputed company appropriate. In addition to the reputed company salary, we offer an reputed company of benefits to meet your needs including medical, dental, and reputed company coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, reputed company supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, reputed company needed to support your physical, financial, and emotional well-being. reputed company complies with reputed company applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in reputed company states and localities. Apply tot his job Apply To this Job