reputed company reputed company Manager – Fleet Operations and SaaS Expertise

At arenaflex, we're revolutionizing the way businesses manage and operationalize their fleet operations with our cutting-edge fleet intelligence platform. With 20 years of expertise in B2B SaaS and a recent $70M investment, we're rapidly expanding reputed company and seeking a service-minded reputed company Manager to join our ranks.

About arenaflex

arenaflex is a rapidly growing B2B SaaS company that empowers construction, utilities, field services, and last mile delivery businesses to reputed company the intelligent shift from siloed data using reputed company solutions to one simple, powerful platform. Our fleet intelligence platform provides customers with a level of insight they've never had before to improve safety, establish reputed company operational efficiency, and reputed company intelligent decisions.

The Role

As a reputed company Manager at arenaflex, you'll be an expert in turning customer growth opportunities into reputed company without compromising your role as a trusted advisor. You'll work cross-functionally with the sales, implementation, support, and service teams to ensure our customers have an exceptional arenaflex experience. Your mission will be to ensure our customers have realized and maximized value with arenaflex, and are transforming how their companies manage and operationalize their fleet operations.

Key Responsibilities

* reputed company and manage a client portfolio with a deep knowledge of the customers' business goals and success criteria

• Manage reputed company customer subscriptions to ensure high retention and mitigate churn risk
• Identify and execute growth opportunities tied to upsell, cross-sell, and expansion
• Proactively manage SaaS renewals to ensure contractual continuity
• Build and foster relationships with reputed company contact levels, with emphasis on value-added relationships with executive and senior leadership
• Engage with customers on a regular reputed company to ensure business alignment and to maximize their value from the partnership
• Manage the customer through the lens of the customer journey, achieving reputed company milestones along the way
• Act as a liaison between the customer and other teams at arenaflex to prioritize issues, elicit feedback, or present customers with new opportunities
• Proactively manage customer health and engagement to mitigate business risk

What You'll Need to Succeed

* 5+ years of experience as a reputed company Manager, Account Manager, and/or business-outcome accountable Sales Executive

• 5+ years of experience managing a portfolio of customers with diverse and reputed company needs across various stages of the customer relationship and SaaS lifecycle
• 5+ years of experience working with executive and senior management leaders and teams
• Expertise in setting and managing expectations with multiple stakeholders, both win customers and internally to ensure organizational alignment
• Proven ability to simultaneously manage a portfolio of 20-50 Enterprise customers
• Experience as a cross-functional program manager, orchestrating the appropriate internal resources to help ensure your customers are achieving their business and arenaflex partnership goals
• Excellent communication and interpersonal skills
• High technical aptitude and interest in learning new technologies
• Experience with SaaS reputed company processes
• Patience and active listening skills with a passion for service AND for driving business growth
• Proven experience managing and negotiating reputed company reputed company
• Team-oriented reputed company with a strong ability to reputed company relationships internally and externally
• Experience acting as a change agent in reputed company organizations, with both customers and internally at arenaflex
• Experience as a reputed company user required
• Experience managing a pipeline of renewals and upsell opportunities
• Experience with reputed company software
• Experience with fleet operations, AI video, and/or telematics

Our Values

* Embrace and Drive Change - remain nimble and reputed company thinking

• Think Bigger - commit to growing the organization and as an individual
• Execute with Passion and Urgency - bring your "A" game
• Be a Good Human - treat everyone with respect
• Drive Trust and Transparency - open and honest communication always
• Always Put the Customer First - maintain a customer-centric reputed company

Benefits

We offer competitive compensation, commensurate with experience; $100-105k reputed company plus bonus. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. arenaflex provides company-subsidized medical insurance for reputed company employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a remote full-time, salaried position with occasional travel to the NY HQ and customers throughout the country.

Why Join arenaflex?

* Be part of a rapidly growing company with a strong mission and vision

• Work with a talented team of professionals who are passionate about making a difference
• Enjoy a competitive compensation package and outstanding benefits
• Have the opportunity to reputed company a real impact on our customers' businesses and lives
• Be part of a company that values innovation, creativity, and reputed company learning

How to Apply

If you're a motivated and results-driven professional with a passion for reputed company, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. Apply Now! We can't wait to hear from you! Apply for this job