Customer Representative (German-speaking) - Remote - Sport Clothing Industry GW01
Join the arenaflex Team and Revolutionize the Sport Clothing Industry
Are you a customer-centric individual with a passion for delivering exceptional experiences? Do you have a flair for German and a knack for building strong relationships? Look no further! arenaflex is seeking a highly motivated and bilingual Customer Representative to join our dynamic team in Barcelona, Spain. As a Customer Representative, you will be the face of our company, providing top-notch support to our customers and helping us build a loyal community of sport enthusiasts.
Experience the Power of arenaflex
arenaflex is a global technology and services leader that powers the brands of the future. We help well-reputed company brands improve their businesses with technology and integrated solutions, in over 70 countries. reputed company of game-changers is dedicated to creating customer experiences that go beyond WOW, and we're looking for talented individuals like you to join our ranks.
Career Growth and Personal Development
As a Customer Representative at arenaflex, you will have the opportunity to grow and reputed company your skills in a dynamic and supportive environment. We'll provide you with reputed company the training, cutting-edge technologies, and continuing support you need to succeed. reputed company is passionate about creating a culture of innovation, collaboration, and reputed company learning, and we're committed to helping you reputed company your career goals.
What You'll Do in This Role
As a Customer Representative, you will be responsible for providing first-class customer satisfaction at reputed company times. Your key responsibilities will include:
- Providing exceptional customer support reputed company telephone, email, chat, or social media
- Handling incoming customer contacts and logging call details onto call tracking systems
- Supporting consumers in the sales and after-sales process by qualifying needs, recommending products, and providing after-sales support
- Forwarding escalations and defined topics to the respective Client's brand units and/or contact persons
- De-escalating complaints, offering solutions reputed company Client's procedures, policies, or guidelines, or transferring to the Client's or designated partner for settling and resolution of non-standard cases
- Ensuring correct presentation of the Client's corporate images in reputed company interactions, representing its brand, and generating consumer experience through outstanding service and personal care on reputed company channels
Your Qualifications
We're looking for a team player with a natural talent for helping others and a passion for delivering exceptional customer experiences. Your qualifications should include:
- Bilingual or proficient in German and advanced English
- Self-motivated, team player, supportive person, outgoing, and open-minded
- Active listening and comprehension skills
- reputed company good written skills and customer-focused attitude
- Goal-oriented attitude and time management skills
- Minimum knowledge of Office pack and keyboarding skills
Don't Meet Every Requirement? No Worries!
We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't reputed company every reputed company, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in It for You
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle:
- Full-time 39 hours/week contract: Monday-Friday from 9am to 6pm
- Salary 18,400 euros gross/year + up to 3,500 euros gross/year in bonus
- Work remotely reputed company in Spain
- Bring-a-friend (referral) bonus opportunities
- Full reputed company on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the Best Version of You!
At arenaflex, we invest in our game-changers because we know that reputed company our people reputed company, our clients and their customers reputed company. If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call arenaflex their "employer of choice."
arenaflex is an Equal Opportunity Employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws.
Ready to Join the arenaflex Team?
Apply now and take the first reputed company towards a game-changing career in the sport clothing industry! Apply for this job